Customer Service Representative
- Handles and completes customer inquiries concerning billing, meter reading/changes, AMI or other related reading equipment, collections, payments and payment processing, applications for service lines, and advises customers of tariff rate changes and any fees associated with billing or adjustments, etc.
- Receives payments for water bills from customers, balances cash drawers, and prepares bank deposits, and-transmittals daily.
- Opens, routes and processes incoming mail.
- Processes and maintains meter related and customer account records: including, but not limited to, field orders, to do's, Hi Lows, zero consumption, consecutive estimate reports.
- Handles customer and field personnel calls and requests and completes such calls and requests or relays information as necessary to ensure timely resolution.
- Operates usual office machines and related customer service software/programs etc.
- Greet and receive visitors at the building and direct them accordingly,
- Operates telephone switchboard, handles incoming and outgoing calls and relays information as necessary.
- Performs all other customer service related miscellaneous work as assigned by management including CS inbox responses, website responses, faxes.
- Shift work requirement: Monday - Saturday.
- High School Diploma/GED is required.
Recommended Jobs
Full Stack Software Engineer - Application Development
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our part…
Software Engineer - Godot
Please note that this is a hybrid position with a mixture of in-office and home-based working. Part of the Rocket Science Group, Atomic Theory comprises a multinational team of seasoned AAA veterans…
Captain
Restaurant Le Jardinier is a collaborative culinary experience crafted by the global hospitality group The Bastion Collection and Michelin-starred chef Alain Verzeroli. Longtime protégé of legendary …
Boutique Sales Ambassador
Cartier seeks a Boutique Sales Ambassador in New York City to achieve sales targets and provide exceptional client experiences. The role involves client relationship management, daily boutique operati…
Enterprise Customer Success Manager
We’re looking for an Enterprise Customer Success Manager to join our team in New York. As a trusted advisor to our US customers, you’ll represent both the voice of Justt and the voice of the customer…
Industrial Sports Medicine Professional
**Company Description** **About Us:** Briotix Health is a leading provider of employee health and wellness solutions. Our mission is to improve the well-being and performance of workers through innova…
Full Time Radiology Job NY
Block Schedule Diagnostic Radiologist position in Upstate NY Job ID: # 77382 Description The Radiologist will be responsible for providing diagnostic reads with fluoroscopic procedures. This …
Senior QA Automation Engineer
Doran Jones is looking for a hands-on Senior QA Automation Engineer to play a strong leadership role, owning automated testing across our web products and setting the QA vision for future releases. …
Marketing Applied Scientist II
**About the role** We are looking for an economic-minded applied scientist for the Marketing Science team to develop strategic insights and drive product strategy including running experimentation and…
Licensed Clinical Social Worker
Job Description Job Description Job description NYS has created a new Title called Licensed Clinical Social Worker (LCSW) G-23 that will be available for hire in the near future: LCSWs can …