Manager information technology services

New York State Department of Civil Service
Schenectady, NY

NY HELP No

Agency Information Technology Services, Office of

Title Manager Information Technology Services 2 - 9104

Occupational Category I.T. Engineering, Sciences

Salary Grade 29

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $118425 to $145039 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Schenectady

Street Address 500A Balltown Road, Bldg 3, FL 3

City Schenectady

State NY

Zip Code 12304

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of an Assistant Director of Information Technology Services, SG-31, within Dedicated Support - OPWDD, the Manager Information Technology Services 2 SG-29 will manage a team of ITS staff that supports the development and maintenance of software that supports the Office for People with Developmental Disabilities (OPWDD) Tracking and Billing System (TABS). TABS generates approximately $2,000,000,000 in Medicaid claims annually and reconciles those claims, while generating approximately $25,000,000 of bulk load vouchers for the Statewide Financial System for reimbursement to OPWDD business partners. Duties of this position include, but are not limited to, the following:- Direct federally mandated enhancements to the TABS codebase and the on-going support of the monthly billing cycle that must be completed within strict timeframes, so that no revenue is lost. - Direct Cache programming activities include coding, unit testing and debugging in accordance with design specifications, agency standards and test plans.- Collaborate with business owners and team members to define business requirements.- Direct the development of detailed design specifications for enhancements and modifications to TABS Cache code base as required to satisfy business requirements. - Develop work plans, schedule and manage all activities of subordinate staff, including contractors.- Direct and participate in the selection and ongoing development of staff to ensure they are offered opportunities for learning, training, growth and challenging work.- Provide oversight and direction to ensure the success of enhancements to existing application software. Direct staff and oversee applications outside the Cache environment as needed.- Direct and conduct compliance activities including code and test result reviews to ensure that standards are being followed and to ensure the quality and integrity of the unit's deliverables.- Direct software maintenance activities, including remediation, software upgrades and enhancements to the Cache environment. - Develop project proposals, project plans and cost plans as required.- This position supports an application environment available 24 hours a day/7 days a week and it may be necessary to occasionally work outside normal business hours.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, SG29/M3, OR in a position at the SG27/M2 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off- Thirteen (13) paid holidays annually- Up to Thirteen (13) days of paid vacation leave annually- Up to Five (5) days of paid personal leave annually- Up to Thirteen (13) days of paid sick leave annually for PEF.- Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits- Eligible employees and dependents can pick from a variety of affordable health insurance programs- Family dental and vision benefits at no additional costAdditional Benefits- New York State Employees' Retirement System (ERS) Membership- NYS Deferred Compensation- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds- Public Service Loan Forgiveness (PSLF)- And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

Posted 2025-10-18

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