Compliance Specialist

Join to apply for the Compliance Specialist role at HWL

Corporate Recruiting Partner at Jackson Healthcare

What You Will Do

As a Compliance Specialist, you will serve as the day-to-day liaison between agencies and the client, ensuring all credentialing and onboarding requirements are completed accurately and on time so providers can start their assignments without delay. You will:

• Manage the full onboarding and credentialing process between agencies and the client’s Medical Staff Office (MSO).
• Communicate directly with agencies to ensure documentation is complete, accurate, and submitted by required deadlines (applications, malpractice info, licenses, certifications, background checks, drug screens, enrollment documents, etc.).
• Review and track all provider documents through the VSM platform and provide regular compliance trackers to the client.
• Maintain and manage privileging checklists for Credentialing Committee, MEC, and Board of Trustees meetings.
• Provide onboarding and credentialing packets to the facility and ensure they align with meeting timelines and estimated start dates.
• Escalate risks early to prevent start-date delays and partner closely with the Account Manager to resolve issues.
• Keep the client updated on provider status, ETAs, future expiring documents, and compliance milestones.
• Support internal teams, clients, and agencies with compliance-related questions, SOP interpretation, and policy clarification.
• Stay updated on state mandates, licensure changes, and compliance updates that impact client programs.
• Participate in weekly cadence calls with the client and regular collaboration sessions with agencies.
• Build strong relationships with suppliers, providers, and client stakeholders to ensure smooth communication and issue resolution.
• Prepare reports, handle miscellaneous projects, and represent the company with professionalism in all meetings and interactions (virtual and in-person).
• Travel up to 25% as needed.

What We’re Looking Fo

• 2+ years of recent experiencein hospital medical staff office credentialing or locum tenens staffing compliance (required)
• Solid knowledge of healthcare staffing, credentialing, and compliance standards
• Strong customer service skills and the ability to build trust with clients and agencies
• Excellent written and verbal communication skills
• Strong organization, diligence, and the ability to prioritize effectively
• High attention to detail and strong analytical abilities
• Problem-solving skills, adaptability, and the ability to make sound decisions under pressure
• Ability to work independently while collaborating effectively with internal teams and external partners
• Proficiency with computer applications and database systems
• A commitment to company values: Others First, Wisdom, and Growth

Why Join Us:

• Impac t: You play a crucial role in ensuring providers start on time—directly influencing client satisfaction and patient care continuity
• .Collaboratio n: Work closely with clients, agencies, and internal stakeholders in a highly visible role.
• Growth-minded cultur e: We live by our values—putting others first, making wise decisions, and continuously improving
• Professional developmen t: Opportunities to take on additional projects, expand your expertise, and evolve your career.
• Flexibilit y: This is a full-time remote role with nationwide collaboration and up to 25% travel
• Stability & Purpos e: Join a mission-driven team dedicated to delivering exceptional service and building long‑term client partnerships.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative and Customer Service

Industries

• Staffing and Recruiting