General manager

Job Description

Join Our Team as General Manager

Flatbush Food Co-op – Brooklyn, NY

Are you a visionary leader passionate about food justice, sustainability, and cooperative values? Flatbush Food Co-op is seeking an experienced, community-driven General Manager (GM) to lead our thriving, community-owned natural foods store in the heart of Brooklyn.

As General Manager, you will work closely with a committed Board of Directors and a dedicated staff to guide the Co-op into its next phase of growth and impact. This is an exceptional opportunity to lead a mission-driven business that supports food access, equity, and sustainability while honoring the diverse voices of our vibrant community.

About Flatbush Food Co-op

Founded by and for the community, Flatbush Food Co-op is a cooperative grocery store offering high-quality, natural, organic, and ethically sourced products. We are proud to be rooted in social responsibility, environmental sustainability, and inclusivity. As a democratically governed, member-owned organization, we are committed to meeting the needs of our owners and the broader Flatbush neighborhood. Flatbush Food Co-op exists so that people in our community have a thriving cooperatively owned retail business providing:

• Products and services that promote personal and environmental well being
  • Organic and natural
  • Produced using sustainable agricultural practices
  • Produced in ways that treat workers fairly and ethically
• Opportunities for varying levels of participation by our members
• A work environment that involves and empowers employees
• A positive, respectful shopping environment that is accessible to all
• Education about cooperation, health, nutrition and environmental issues
  
  

Position Summary

The General Manager (GM) is responsible for the strategic and operational leadership of the Co-op, ensuring it remains financially healthy, operationally excellent, and aligned with its core mission. The GM will report directly to the Board of Directors and work in partnership with department managers, staff, and community stakeholders.

Key Responsibilities

• Lead all store operations, including merchandising, finance, HR, facilities, purchasing, and customer service
• Develop and implement strategic plans in alignment with Board goals and the Co-op’s Ends Policies
• Foster an inclusive, anti-racist workplace culture that values staff development and wellbeing
• Ensure financial performance through effective budgeting, forecasting, and reporting
• Engage with Co-op owners and the broader community to grow membership and support
• Collaborate with the Board of Directors using a Policy Governance model
• Champion cooperative principles, food access, sustainability, and community involvement
  
  

Qualifications

Required:

• Proven leadership experience in retail grocery, cooperative, or mission-driven business environments
• Strong financial management skills with experience overseeing budgets and operational performance
• Demonstrated commitment to equity, diversity, inclusion, and anti-racism
• Excellent communication, team-building, and people management abilities
• Experience working with or reporting to a Board of Directors
• Proficiency in retail systems and technology platforms
• Ability to work flexible hours, including evenings and weekends as needed
  
  

Highly Desired

• Experience in natural foods retail or community-focused organizations
• Bilingual (especially English/Spanish or languages spoken in Flatbush)
• Familiarity with NYC labor, health, and safety laws
• Background in human resources and labor relations
• Experience with cooperative governance or Policy Governance
• Advanced degree in business, nonprofit management, or a related field
  
  

Compensation And Benefits

We offer a competitive salary of $165-190K base commensurate with experience, along with a comprehensive benefits package. Details will be shared with qualified applicants during the interview process.

How To Apply

Please submit a resume and cover letter outlining your qualifications and interest in the role to [email protected] . Applications will be reviewed on a rolling basis until the position is filled.

Flatbush Food Co-op is an equal opportunity employer. We strongly encourage applications from people of color, women, LGBTQ+ individuals, immigrants, and others who reflect the diversity of our community.

“This compensation range reflects the company's expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process."