Cleaning Technician

H&M
New York, NY


Hiring Immediately!

At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true. By living our Values daily and being your authentic self, you help us reimagine the future of an entire industry by making everyone look, feel and do good.

Be yourself & more at H&M.

Job Description



About the Role

At H&M, as a Cleaning Technician, or Store Custodial Technician as you are known internally, you perform a wide variety of custodial and cleaning duties in order to provide a clean, orderly and safe environment to ensure a Best Customer Experience.

You create an environment that is easy for our Customers to shop through following proper Store Operations and Garment Care routines. You ensure maintenance, organization and cleanliness of garments on the sales floor and stockroom. By sharing knowledge and skills with colleagues, you will actively contribute to being part of an amazing team to meet our customers’ expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements.

Your Day to Day* :

  • Performs custodial services on sales floor, fitting rooms, and Back of House areas.
  • Dusts all counters/hard surfaces, removes all trash and debris from store, and empties trash bins and replaces liners.
  • Performs all high dusting including wiping down all lighting fixtures, vents and display areas.
  • Vacuums all carpets daily and shampoos monthly.
  • Machine scrubs floors including stripping and washing
  • Cleans elevators and escalators daily.
  • Cleans all electrical rooms, LAN rooms, and security rooms weekly.
  • Maintains all cleaning equipment, machine rooms, HVAC rooms, scrubbing machines, escalator cleaning machines, vacuums and all cleaning related equipment.
  • Maintains weekly log on all janitorial conditions and recommendations.
  • Ensures garbage is thrown away daily and directs it to waste management areas.
  • Performs monthly follow up with visual team and stock team on display and stock material disposal.
  • Performs daily mopping, and sweeping
  • Stocks, supplies and refills all paper products.
  • Maintains the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces and monitoring supplies.
  • Maintains cleanliness of all bathroom facilities including cleaning toilets and sink areas, replacing toilet paper, liquid soap and other bathroom supplies, and reporting low inventory of bathroom supplies.
  • Completes spot cleaning of all window, doors and glass surfaces.
  • Actively keeps registers and fitting rooms well maintained and replenished with necessary supplies.
  • Maintains the stock room in an orderly and efficient manner, i.e. back stock, new production and call off.
  • Demonstrate the H&M 5 Basic Demands to greet and engage with our customers in the service areas and on the sales floor

Qualifications



Who You Are :

  • Minimum of one (1) year experience in cleaning services industry, preferred
  • Ability to move or position objects in excess of 40 lbs. for short or long distances
  • Ability to remain stationary for long periods of time
  • Ability to position self to complete cleaning duties, at times repetitive motion is needed
  • Ability to ascend/descend a ladder as well as a step stool
  • Frequently required to operate machinery or use hand tools to support in cleaning the store
  • Ability to follow instructions and complete deadlines
  • Ability to work in a fast paced environment
  • Must be able to take initiative to complete tasks and solve problems
  • This role works in a store environment with exposure to loud noise; dirt and dust; odors and fumes and hazardous materials
  • Must be able to work a flexible work schedule including nights and weekends

Additional Information



Why You’ll Love Working for H&M

  • A dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
  • Endless growth & development opportunities
  • Dress your personality. We encourage you to dress your personality all day, every day.
  • Did we mention our discount at H&M, &Other Stories, and COS?

Job Status : Hourly, Non-Exempt

Compensation :

Cleaning Technicians Start at $17.50 per hour**

Benefits :

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our Career site will have more details, click on Benefits at career.hm.com

*Please note that seasonal employees are not eligible for these benefits

EEOC Code : SLS

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.

Posted 2025-08-07

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