Consumer analyst
Consumer Complaints Analyst
Location: New York, NY (Onsite)Position Type: Contract Compensation
Pay Range:$36.75-$52.50 Per Hr Job Description:
The position is based in New York, NY, and requires onsite presence.
It is a contract role where you will be responsible for handling consumer complaints, ensuring compliance with regulatory standards, and collaborating with internal teams.
Proficiency in general office software is essential. Key Responsibilities
Investigate complaints from regulatory and government agencies thoroughly and impartially.
Analyze case details, review documentation, and identify key issues for response.
Prepare clear, concise, and professional written responses tailored to agency requirements.
Collaborate with internal departments to gather information and coordinate responses.
Maintain accurate records of all investigations and resolutions, ensuring timely submission of responses. Qualifications
Bachelor's degree in business, communications, or a related field, or equivalent work experience.
Experience as a paralegal in a law firm or corporate legal department is preferred.
Meticulous attention to detail with strong analytical and investigative skills.
Excellent verbal and written communication skills.
Proficiency in using general office software. Contact Information
Vibha Malik,[email protected] Onboarding Expectations
Learn more about our Onboarding Process here EEO Statement
Learn more about our EEO policy here
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