Bartender, Yoshoku - Waldorf Astoria New York

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Bartender for our Yoshoku outlet to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

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• Classification:  Full-Time

• Shift: Various – must be available to work weekdays, weekends, and holidays.

• Pay Rate:  The pay rate for this role is $32.1525 and is based on applicable and specialized experience and location.

• Union Position: This position is part of the Local 6 Union which requires  complete open availability . We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established.  You must be comfortable with a schedule and hours that may vary from week to week.

What will I be doing?

As a Bartender , you will be responsible for creating and serving exquisite beverages while delivering exceptional service that embodies our Forbes 5-Star standards. You will craft each drink with artistry, attention to detail, and precision, ensuring that every guest experience is memorable. Your role will be essential in maintaining the highest levels of professionalism, ensuring a seamless and luxurious atmosphere for our distinguished clientele.

• Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner. Anticipate guest needs and ensure that all interactions exceed expectations.
• Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation. Customize drinks to suit guest preferences while adhering to portion control and quality standards.
• Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages. Verify guest identification with discretion and professionalism.
• Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information.
• Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools. Ensure the careful storage and proper rotation of products to preserve freshness and quality.
• Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests. Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence.
• Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements.
• Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift. This includes proper sanitation of all glassware, tools, and surfaces to uphold the hotel's high hygiene standards.

What are we looking for?

We are looking for a Bartender who shares our passion for excellence and is committed to delivering a world-class experience for every guest, contributing to our goal of achieving Forbes 5-Star status. This role requires expertise in mixology, a deep understanding of Japanese beverages, and the ability to provide anticipatory service in a luxury setting. The ideal candidate will be knowledgeable about both traditional and contemporary cocktail techniques, and possess a genuine interest in Japanese spirits, such as sake, soju, and shochu. You will engage with guests in a refined and professional manner, offering personalized service that aligns with our restaurant's luxury ethos.

• Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting.
• Strong knowledge of cocktail recipes, techniques, and presentation, with the ability to create and innovate classic and contemporary cocktails.
• In-depth knowledge of Japanese alcoholic beverages, including sake, soju, shochu, and other traditional spirits.
• Must possess a valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol) and Food Handler Card prior to being offered the position.
• Strong customer service skills with the ability to engage with guests in a friendly and professional manner.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills and a team player mentality.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable .

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