Global Kids, Case Manager Position

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Global Kids (GK) educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future. We are seeking a detail-oriented, motivated, data-driven individual who is experienced in contract management and career/workforce readiness with youth and is interested in working in our program located Bronx, NY, funded by DYCD's Learn and Earn initiative, formerly Workforce Innovation and Opportunity Act (WIOA). The case Manager should have some experience reporting on program deliverables and database management and have strong organizational and time management skills. The ideal candidate should also bring experience with youth development and strong knowledge/interest in global education and social justice/human rights. This position will be fully in-person.

Program Responsibilities

• Manage caseloads of students, including:

• support current students with goal setting and plans to reach those goals

• provide academic counseling and support to follow-up participants during their year after high school

• provide academic and professional development through individual and group coaching

• Provide supportive and direct feedback to students to ensure leadership development, student engagement, and student retention.

• support students' social and emotional development

• Conduct regular check-ins, including follow-up calls and emails with students/alums

• Work in collaboration with partner agencies and educational institutions to achieve the goals stated in the participant's Individual Service Strategy (ISS)

• Managing caseloads of the Summer Internship Program, including monitoring job placement, visiting job sites, collecting documents, and keeping files updated.

• Assist with the development and co-facilitation of interactive, experiential workshops and activities for GK's programming, including leadership, college and career, and mentoring program

• Conduct life skills, vocational, occupational, and employment counseling with groups and individuals

• Schedule and conduct workshops, including Work Readiness and various re-employment services workshops (e.g., resume and cover letter writing, interviewing skills, coping with job loss/crisis management, job search techniques, keeping your job, etc.)

• Collaborate with GK staff and youth to generate new program ideas focusing on global/local issues and meeting the goals of the contracted initiatives.

• Work with other staff and students to implement the annual Global Kids Youth Conference and other special projects.

• Implement student outreach, recruitment, and retention strategies throughout the year, including incentives and special programs to boost attendance.

• Collaborate on and coordinate service-learning and project-based activities as well as joint career days and college readiness events with our school partner.

• Help to support partner school's goals and functions.

• Build and maintain positive relationships with multiple stakeholders such as students, families, school personnel, program partners (DoT, MTA, and others), policymakers, and other community members.

• Conduct home visits as needed to collect student enrollment documentation.

• Occasional evenings, weekends, and overnights with long-distance travel required (annual overnight or multi-night youth retreat, college trips, GK events).

Contract/Administrative Responsibilities

• Collect and maintain necessary documentation, including but not limited to enrollment forms, student eligibility documentation, student files, attendance, case notes, Equal Opportunity (EO) documents, and program materials/handouts.

• Keep accurate written case records and files necessary to meet contractual requirements and funder guidelines.

• Coordinate with federal, state, and other monitors and auditors regarding program compliance.

• Serves as staff liaison with DYCD Central Validation Unit

• Obtain placement and follow-up documentation/paperwork from students/alums promptly and according to DYCD guidelines and deadlines.

• Complete required data entries promptly (attendance, case notes, follow-up, and exits).

• Responsible for intake and registry.

• Coordinate the collection of quarterly documents; proofing follow-up participants are engaged in a positive outcome.

• Complete other administrative tasks (e.g., ordering supplies, program fund requests, expense reports, contributing to writing program materials for principals and other school partners)

Qualifications

• Bachelor's degree in a related field or three years of relevant professional experience.

• Strong understanding of a wide array of NYC social service resources for youth and families.

• Experience using interactive, experiential learning strategies, counseling, conflict resolution skills, and youth development/leadership strategies with high school-age youth.

• Experience and enthusiasm for designing and leading educational workshops that build on each other.

• Commitment to and understanding of working in culturally diverse settings and using antiracist pedagogical practices

• Experience working in or closely with NYC public schools is a plus.

• Strong communication, writing, administrative, organizational, time management, and technology skills (Microsoft Suite, Google Suite, Zoom).

• Knowledge of and passion for global issues, political science, history, education, social justice, and human rights.

• Excellent facilitation, consensus-building, and interpersonal skills.

• Strong work ethic, initiative, creativity, willingness to learn, and ability to manage multiple tasks independently.

• Fluency in other languages is a plus

Salary/Benefits: Salary/Benefits: This full-time exempt position has an annual salary of $47,000. GK also offers affordable medical benefits (with plans as low as $1/month), dental, and life insurance as well as paid holidays, 12 vacation days (year 1).

Global Kids, Inc. is an equal-opportunity employer. We are committed to a policy of equal treatment and opportunity. We do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status, or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity.