Community Care Advocate

Job Description

Job Description

Community Care Advocate
Sisters of Mercy of the Americas
Pay: $17.50 – $21.50 per hour |

Welcome to Mercy, where the mission meets you.

1 Full-Time dayshift; every other weekend required (varying between 7:15am - 5:15pm)

1 Full-Time overnight shift; every other weekend required (11:00pm - 7:00am)

Perks:

• Free meals

• Free parking

• Conveniently located on the bus line directly across from Mercy

• Shift differentials available for evenings, nights, and weekends

  • $2.00 an hour shift differential M-F second and third shift

  • $3.00 an hour shift differential Sat-Sun all shifts

• Meaningful, mission-driven work serving the Sisters of Mercy

• Friendly teamwork-focused culture

• Ministry environment centered on compassion, hospitality, respect, integrity, and stewardship

• Staff appreciation and recognition initiatives

Eligible Full-Time (30–40 hours/week) and Part-Time (20–29 hours/week) employees are offered a comprehensive benefits package designed to support health, well-being, and financial security, including:

• Medical, dental, and vision coverage (multiple plan options available)

• 403(b) retirement plan with employer contributions and matching

• Paid time off, including vacation, sick leave, and paid holidays

• Paid parental leave, bereavement leave, and jury duty pay

• Employer-paid life and disability insurance

• Flexible Spending and Health Savings Account options

• Employee Assistance Program (confidential support services)

• 24/7 telehealth access through Teladoc (with medical coverage)

• Optional voluntary benefits including additional life, accident, and critical illness coverage

Make your work meaningful. Serve with compassion.

At the Sisters of Mercy of the Americas , care is more than a job, it is a calling. Rooted in a deep commitment to compassion, dignity, and social justice, our mission is to respond with vision and love to those who are poor, sick, and underserved. Every team member plays a vital role in extending mercy in action.

We are seeking dedicated Community Care Advocates to join our team and provide non-medical support and companionship to our Sisters and residents. If you are someone who leads with empathy, values meaningful human connection, and wants your work to truly matter, this is an opportunity to be part of something greater.

As a Community Care Advocate, you will help create a warm, respectful, and supportive home environment while enhancing quality of life for those in your care.

• Provide compassionate, non-medical personal support and companionship

• Monitor residents through routine rounding and respond to call needs

• Observe and report changes in condition or behavior

• Support emotional well-being during times of transition, illness, or end-of-life

• Assist with engagement activities and religious programming

• Perform light housekeeping, laundry, and meal support

• Maintain accurate documentation and clear communication

• Provide transportation to appointments and outings

• Serve as a responsible on-site team member, including during urgent situations

Required:

• Minimum 2 years of experience in gerontology, long-term care, or related field

• Strong communication skills and ability to connect with diverse populations, including individuals with dementia

• Ability to work independently and collaboratively

• Sound judgment and adaptability in changing or urgent situations

• Professionalism, emotional resilience, and respect for confidentiality

• Flexibility to work varied shifts, including weekends and holidays

• Valid, clean driver’s license

Preferred:

• Leadership or mentoring experience

• Experience in healthcare, long-term care, or faith-based environments

• Appreciation for or willingness to learn about the mission and traditions of the Sisters of Mercy

• Basic proficiency with Microsoft Office

• Be part of a mission-driven organization grounded in compassion and service

• Make a direct, meaningful impact in the lives of others every day

• Work in a supportive, values-based environment

• Contribute to a culture that promotes dignity, respect, and community

This role requires regular standing, walking, bending, and lifting (up to 25 lbs), along with clear communication and the ability to observe and respond to resident needs. Reasonable accommodations are available.