Business Systems Analyst 1, Business Systems Analyst Trainee 1, Business Systems Analyst Trainee 2, (NY HELPS) Box PIMS-1023/53059

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The New York State Education Department’s (NYSED) Office of Performance Improvement and Management Services is seeking candidates for a Business Systems Analyst 1 position in the Information Technology Services Office. Under the supervision of Business System Analyst 2, Business System Analyst 1 will collaborate closely with the Rate Setting Unit across all phases of the system development lifecycle. This role incorporates system analysis and design, comprehensive system testing, and rigorous quality assurance. Furthermore, Business System Analyst 1 will be responsible for producing detailed business and technical documentation. Duties of this position include, but are not limited to: • Work closely with Stakeholders to understand the business processes through interview, workshop, surveys to document the current ("as-is") and future ("to-be") state of business processes;• Identify and document all key stakeholders, inputs, outputs, and decision points;• Ensure all documentation is accurate, current, and aligned with implemented system functions;• Develop and execute test scenarios that validate system functions meet business requirements (traceability matrix);• Develop training materials and procedure manuals for business systems implementation by incorporating visual aids, examples, and step-by-step instructions for complex processes;• Communicate business process and system requirements effectively to IT staff, program staff, and stakeholders;• Actively listen to stakeholder concerns and incorporate feedback into requirements by translating technical concepts into language appropriate for the audience;• Extract and analyze data to support operational needs, testing purposes, and ensure data integrity;• Excellent verbal and written communication skills for conveying complex information in an understandable manner;• Familiarity with data analysis tools (e.g., SQL, Tableau, Power BI) and requirements platforms (e.g., JIRA, Confluence, SharePoint).

The minimum qualifications required for this vacancy. Minimum Qualifications MINIMUM QUALIFICATIONS: NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS: To be considered for appointment through NY HELPS candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: Business Systems Analyst Trainee 1 (NS, Equated to SG-14): Four years of business analysis experience*Business Systems Analyst Trainee 2 (NS, Equated to SG-16): Five years of business analysis experience* Business Systems Analyst 1 (SG-18): Six years of business analysis experience**Business analysis experience includes: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.Substitution: Associate degree may substitute for two years of specialized experience; bachelor’s degree may substitute for four years of specialized experience; master’s degree may substitute five years of specialized experience; J.D. may substitute for six years of specialized experience.COMPETITIVE MINIMUM QUALIFICATIONS: Reassignment: Candidates must have one year of permanent competitive or 55b/c service as a(n) Business Systems Analyst 1.Eligible List Appointment: Candidates who are reachable on the New York State Education Department’s Public Administration Trainee Transition (PATT) eligible list or the Professional Career Opportunities (PCO) or the Professional Career Opportunities (PCO) Select Titles eligible list may be considered for appointment. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter. For a description of the minimum qualifications that candidates must possess to be appointed from the PCO Select Business Systems Analyst 1 eligible list, please visit 70.1 Transfer to Business Systems Analyst 1: Candidates must have one year of permanent competitive or 55b/c service in a title SG-16 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law.. Section 70.1 Transfer to Business Systems Analyst Trainee 1: Candidates must have one year of permanent competitive or 55b/c service in a SG-11 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law.Section 70.1 Transfer to Business Systems Analyst Trainee 2: Candidates must have one year of permanent competitive or 55b/c service in a SG-14 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law.Section 70.4 Transfer to Business Systems Analyst Trainee 1: Candidates may be eligible for nomination for transfer under Section 70.4 of the Civil Service Law to Business Systems Analyst Trainee 1 if they are a current NYS employee with one year of permanent competitive or 55b/c service in a title SG-11 or higher AND have standing on the Professional Career Opportunities eligible list Section 70.4 Transfer to Business Systems Analyst 1: Candidates may be eligible for nomination for transfer under Section 70.4 of the Civil Service Law to Business Systems Analyst 1 if they are a current NYS employee with one year of permanent competitive or 55b/c service in a title SG-16 or higher AND have standing on the Professional Career Opportunities eligible list Section 52.6 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-18 or higher eligible to transfer under Section 52.6 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and meet the minimum qualifications for this position. It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional comments regarding the vacancy. Additional Comments CONDITIONS OF EMPLOYMENT: This will be a permanent, competitive appointment or a permanent, non-competitive appointment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree and professional experience will be required at the time of interview for all candidates. This position allows for the opportunity to telecommute up to 30% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office.This position may be filled as a traineeship. The starting salaries for this position are outlined below. For current New York State employees, salary is based on the candidate’s salary at the time of hire. Candidates appointed at the trainee level will be required to successfully complete the traineeship to advance to the full performance level title and salary. Current starting salaries: • $53,764 (Trainee 1- NS equated to SG-14)• $59,994 (Trainee 2- NS equated to SG-16)• $66,951 (Full Performance level SG-18)This position leads to a maximum salary of $85,138 based on annual performance advances and traineeship advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contractsAPPLICATION: Qualified candidates should send a resume and letter of interest by March 24, 2026 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-1023/53059) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records. Interested in a job with New York State, but don’t know where to start? Visit these links for information on working for New York State: • • benefits of working for New York State, including, but not limited to, the following: Holiday & Paid Time Off• Thirteen (13) paid holidays annually.• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service. • Five (5) days of paid personal leave annually.• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C. • Annual professional leave and educational leave opportunities for eligible staff.Health Care Benefits• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.• Family dental and vision benefits at no additional cost.Additional Benefits• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.• Paid Parental Leave for all employees and Paid Family Leave (M/C Only). • Public Service Loan Forgiveness (PSLF).• Eligibility for various life insurance options.

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