LTD Case Specialist

MetLife
Oriskany, NY

Job Location: Must be commutable distance to MetLife Office - Oriskany NY

In office once a month for office meetings

Principal Responsibilities:

  • Manages assigned caseload of long-term disability (LTD) claims.

  • Determines whether to suspend, terminate, or pay claims.

  • Updates current claims records (inputs data).

  • Evaluates claimant eligibility via information received from claimant, attending physician, and employer.

  • Follows plans to closure.

  • Follows established claim policies and practices to resolve claims and issues.

  • Performs other related duties as assigned or required.

Supervisory Responsibilities: None.

Job Requirements

Required Qualifications:

  • High school diploma or equivalent

  • 1+ years customer service experience

Preferred Qualifications:

  • Excellent communications skills

  • Ability to prioritize and multitask

  • Ability to think abstractly

  • Keyboarding skills

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

Posted 2026-04-11

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