Public Relations Account Manager

Matter
Rochester, NY

Public Relations Account Manager
Boston or Newburyport, MA; Providence, RI; Rochester, NY; Dallas, TX; Denver, CO

Hybrid: In office Mon-Thurs

Matter is an independent and thriving brand elevation agency unifying PR, social media, creative services, search marketing and digital marketing. From fast growth startups to established brands, we work with clients across diverse industries, including technology, consumer and professional services. We immerse ourselves in our clients’ worlds so that we can develop and execute strategic, content-rich campaigns that inspire action and build value through measurable results.

As we’ve grown, we’ve maintained focus on building and nurturing an inclusive, team-oriented and creative environment because we know that when we tap into our collective brainpower we come up with inspired solutions for our clients and because it makes for a happy place to work. We work with people we like and can learn from, making our jobs a positive aspect of a balanced life. At Matter, we prioritize employee diversity, equity and inclusion and value everyone’s unique story. We’re proud of the many awards that we’ve garnered as a Top Place to Work and as a Top Agency in the US, but we’re equally as proud of the many organizations that we’ve helped through our agency-wide volunteer initiative. If you’re the kind of professional that takes their work seriously, but also doesn’t take themselves too seriously, this could be the place to grow your career.

We’re currently looking for a creative, results-focused Account Manager experience to join our team who will take a lead role in managing client PR programs through traditional and social media channels.

Here’s a mix of what you’ll be doing day to day:

  • Lead the development and execution of integrated PR and social media strategies that elevate client visibility across print, broadcast, digital, and social platforms
  • Identify and secure high-impact media opportunities, from product launches and reviews to thought leadership and speaking engagements
  • Become a trusted advisor to your clients—deeply understanding their business, industry landscape, and goals to deliver proactive, strategic recommendations
  • Oversee day-to-day account execution, ensuring programs are delivered on time, on budget, and at a high standard
  • Build strong relationships with senior client stakeholders and confidently navigate challenges to keep programs on track
  • Mentor and guide junior team members, fostering growth and collaboration across the team
  • Manage budgets and resource allocation to maximize efficiency and results
  • Contribute to new business efforts, from identifying growth opportunities within accounts to helping craft compelling pitches and RFP responses

Along with being equal parts strategist, communicator, and team leader, your previous experience and attributes will include:

  • 5+ years’ experience in public relations, preferably in an agency setting
  • Experience with B2B tech and/or cybersecurity is a strong plus
  • Demonstrated ability to successfully manage multiple clients as well as manage multiple junior team members.
  • Ability to conceive and oversee the implementation of overall communication programs as well as targeted product launches, announcements, strategies, message development and corporate positioning
  • A demonstrated track record of leading successful, measurable PR and social media programs for multiple clients
  • A desire to work in a fast-moving, dynamic, team-oriented environment with the ability to manage multiple clients simultaneously
  • A creative and results-oriented approach to all work that is produced
  • Strong writing skills with demonstrated experience creating messaging/positioning, press releases, blog posts, byline articles, etc.
  • Exceptional presentation and communication skills (verbal and written)
  • Bachelor’s degree or equivalent relevant business experience

Why Matter? A healthy culture requires healthy, happy people. That’s why Matter goes above and beyond to provide exceptional benefits, fun bonuses, and culture perks to our workforce. These include:

  • Exceptional company culture, monthly FUN events in all offices, happy hours, and surprise rewards throughout the year.

  • A comprehensive time-off plan that includes PTO, sick time, a yearly winter break, birthdays off, short Fridays EVERY week, and other out of office time to support work/life balance.

  • Competitive salaries, and lots of room for long-term growth and development

  • Top notch health, dental, and vision plans

  • Extensive and ever-growing programs for diversity, equity and inclusion, plus a variety of specialized employee resource groups, diversity focused events and initiatives, and more.

  • Paid volunteer time through our Helping Hands program.

  • Matter Wellness program, featuring extracurricular activities and interoffice competitions

  • Employee referral program (get a $$ bonus for each referral we hire)

  • Lots of other stellar benefits like a 401K program, pet insurance, FSA and Dependent care plans, paid parental leave, and so much more.

Compensation: The salary for this role is $85,000-95,000 based on experience.


Matter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Matter also participates in the E-Verify program.

#LI-ALLOFFICES #LI-BOS&NBPT #LI-NBPT #LI-BOS #LI-PVD #LI-DAL #LI-ROC #LI-DEN

Posted 2026-05-06

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