Technical Integration Engineer
- Salary Details: $115,000 - $125,000
- Participate in large projects of moderate complexity involving installation or conversion.
- Provide expert judgment and analysis for the design, development, and implementation of technical products and systems.
- Resolve complex technical issues and conduct advanced research.
- Recommend alternatives to development and design to improve quality of products and/or procedures.
- Develop technical documentation and participate in the establishment of security policies, procedures, and standards to ensure conformity with information systems and business objectives and strategy.
- Provide technical third level support 24x7.
- Demonstrate effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
- Manage Firm resources responsibly.
- Comply with and understand Firm operation, policies, and procedures.
- Perform other related duties as assigned.
- Thorough working knowledge of Citrix products
- In-depth understanding of Microsoft operating systems, Microsoft Active Directory, Virtualization technologies (such as VMWARE), Microsoft Group Policies, Anti-Virus solutions (such as Windows Defender), Mobility management systems
- Experience supporting multi-site enterprise environment
- Experience with remote software distribution (e.g., SCCM)
- Experience with computer imaging solutions (e.g., Ghost)
- Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
- Networking protocols and concepts including routing, TCP/IP, DNS, DHCP, PXE
- Demonstrates effective interpersonal and communication skills, both verbally and in writing
- Demonstrates close attention to detail
- Excellent analytical, troubleshooting, organizational, and planning skills
- Ability to handle multiple projects and shifting priorities
- Ability to handle sensitive matters and maintain confidentiality
- Ability to organize and prioritize work
- Ability to work well in a demanding and fast-paced environment
- Ability to work well independently as well as effectively within a team
- Ability to use discretion and exercise independent and sound judgment
- Ability to work weekends, nights and after hours
- Experience with Scripting – batch, PowerShell and VB
- Flexibility to adjust hours and work the hours necessary to meet operating and business needs
- High school diploma or equivalent
- Minimum of five years' network experience supporting Microsoft operating systems in a large network environment, five years' hands-on experience with SCCM and Imaging software solution
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