Technician, TC Laboratory Systems Support

Requisition Number: 73881

The company built on breakthroughs. ​ 
Join us.​ 

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​ 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​  

Come break through with us. 

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

• Trusted products that accelerate drug discovery, development, and delivery to save lives
• Damage-resistant cover glass to enhance the devices that keep us connected
• Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
• Precision glass for advanced displays to deliver richer experiences
• Auto glass and ceramics to drive cleaner, safer, and smarter transportation
• Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Role Purpose

The Laboratory Computer Technician will install, maintain and repair laboratory computer data acquisition systems and networks. The technician must be well-versed in computer systems and network functions. The ideal candidate for this position has a strong understanding of desktop and laptop operating systems, routinely thinks outside the box to solve problems quickly and will provide excellent customer service. The candidate will provide technical assistance and troubleshooting skills for computer systems as well as answer questions or resolve computer problems for clients in person, via telephone or from remote location. This role is essential to the maintenance and continuity of critical research and engineering processes and projects across the Sullivan Park campus.

Key Responsibilities

• Set up hardware and install and configure software and drivers on laboratory computer systems
• Maintain and repair computer systems connected to data acquisition systems and lab instruments.
• Provide technical assistance and resolution as necessary
• Perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Troubleshoot system local and group policy issues in Microsoft Active Directory
• Arrange maintenance sessions to discover and mend inefficiencies
• Keep records of repairs and fixes for future reference
• Ensure that Internet security software is updated and running properly
• Manage security options and software in computers and networks to maintain privacy and protection from cyber attacks
• Test and implement new software programs for the company

Soft Skills (Communication/Team/Leadership)

• Excellent communication and interpersonal skills
• Exceptional organizing and time-management skills
• Able to work with customers to understand requirements and implement solutions
• Problem solving and critical thinking
• Teamwork and collaboration

Experiences/Education - Required

• AS degree in Computer Repair, or relevant field
• 3+ years’ experience as computer technician or similar role

Required Skills

• Strong understanding of Microsoft operating systems
• Excellent PC troubleshooting skills
• Able to read and understand technical manuals
• Ability to multi-task and prioritize projects effectively
• Experience with LAN/WAN networks
• Thorough knowledge of computer systems and IT components
• Good knowledge of internet security and data privacy principles

Desired Skills

• Relevant certifications (e.g. CompTIA A+) will be an advantage
• MS Active Directory management
• Computer hardware and data acquisition systems interfacing skills.
• Knowledge of patch management and security management tools

This position does not support immigration sponsorship.

The range for this position is $58,932.00 - $81,032.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life. 

Corning offers you the total package. 

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [email protected] .