Service Manager

Wilkins RV
Cicero, NY

Job Description

Job Description

Company: Wilkins RV
Location: Cicero, NY
Position: Service Manager

Are you a Dynamic Leader? Are you looking for a career, with growth potential? Do you love the outdoors, and providing families with an opportunity to make endless memories? Read on!

Salary Range:
  • $60,000.00-$100,000.00 annually.
Benefits:
  • Medical, dental and vision insurance
  • 401K and employer match
  • Paid time-off and sick time
  • Voluntary benefit program
  • Employee referral program
  • Employee discount
  • RV Borrowing Program

Job Responsibilities:

  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department,
  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control
  • Build a high performing team of Technicians, Service Advisors, Porters, and Detailers through continual associate development and best hiring practices,
  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy,
  • Create and maintain strong working relationships with external vendors,
  • Meet or exceed monthly budget projections,
  • Maintain a safe and functional working environment.

Position Requirements:

  • Experience managing more than 10 people in a fast-paced environment strongly preferred,
  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment,
  • Strong written and verbal communication skills,
  • Proficiency in a dealership software system,
  • Intermediate or better skills in MS Office (Word, Excel, Outlook),
  • Ability to read and analyze P&L reports,
  • Valid driver's license.
  • NY State Inspection License a Plus!
We are the #1 RV Dealer in NYS!

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Posted 2026-06-25

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