Runner

Runner Location New York, NY :

Breakfast Runner In time: 6:30am Pay Rate: $18/hour plus tips As part of the support team, Runners support all aspects of the guest experience at the table, including greetings, table maintenance, guest satisfaction, and maintaining a general command of the food and beverage menu. Runners provide impeccable hospitality to each of our guests and support the overall efficiency of service throughout the restaurant. The ideal candidate will have a minimum of 2 years of experience - preferably fine dining restaurant. Hiring for Breakfast. We will be holding interviews for Breakfast Servers and Runners on Friday, 5/2/2025, from 10:00 AM - 2:00 PM. Duties and Responsibilities Service

• Deliver orders to guests, confirming which items are being served, verifying that items are prepared as ordered, and attending to any immediate guest requests.
• Maintain tables by removing courses as completed, replenishing utensils, refilling water glasses, and anticipating guest needs.
• Support the front-of-house team in all aspects of service.
• Communicate with the kitchen to manage pacing of courses, guest feedback, etc.
• Set up and maintain the expo station and surrounding area with proper mise en place throughout service.
• Maintain an organized and calm demeanor during peak service times, ensuring that all tables are served efficiently, and guest needs are met promptly.
• Communicate closely with the floor team to ensure that guest orders, special requests, and timing are handled smoothly.
• Handle guest inquiries, special requests, and concerns with professionalism and pois, ensuring that all issues are resolved to the guest's satisfaction and escalating to management when necessary.
• Prepare dining room for guests by cleaning and clothing tables; Setting decorations, condiments, candles, napkins, plates and utensils.
• Maintain complete knowledge of Cafe Zaffri's policies and procedures and ensure that all practices and policies are being upheld.
• Attend mandatory meetings, including staff meetings, leadership meetings, etc.
• Update knowledge and skills by participating in staff training opportunities.
• Adhere to posted schedules.
• Complete other duties as assigned by management.

Menu Knowledge

• Maintain a deep knowledge of Cafe Zaffri's food and beverage menu, ingredients, and preparation.
• Maintain a moderate knowledge of Cafe Zaffri's wine list and recommended pairings.
• Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff.

Sanitation, Hygiene, and Safety

• Maintain and strictly abide by state sanitation/health regulations and hotel requirements and procedures.
• Adhere to all Department of Health and Safety standards related to food handling, hygiene, and alcohol service, including reviewing identification of all guests to verify they are of legal drinking age.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.
• Inspect the cleanliness and organization workstations; rectify any deficiencies.
• Inspect the cleanliness and working condition of all tools, equipment and supplies, ensuring everything complies with standards.
• Inform supervisor on duty immediately of any DOH or OSHA/workplace safety violations.
• Maintain proper storage procedures as specified by Department of Health requirements.

Qualifications

• 1 year minimum of restaurant experience in a similar caliber concept.
• Fluency in written and spoken English.
• High school diploma or GED.
• Familiarity with restaurant POS systems.
• Ability to work a variable schedule including nights, weekends, and holidays, per the needs of the business.
• Excellent interpersonal and written and verbal communication skills.
• Excellent time management, organizational skills, and problem-solving skills.
• Adaptable in fast-paced and challenging work environment.
• Polished personal presentation that meets Company standards.
• Passion for exceptional hospitality, food, and beverage.

Essential Functions and Physical Demands This job requires meeting specific physical demands to perform essential duties effectively. Reasonable accommodation may be made to enable individuals with disabilities to perform those essential functions.

While performing the essential duties of this job, the employee is regularly required to:

• Exert well-paced mobility for periods of up to 12 hours per day.
• Lift and carry up to 50 pounds.
• Frequently stand, walk, reach, bend, stoop, push, pull, and kneel.
• Frequently utilize the stairs, often while lifting and carrying items.
• Occasionally crouch and climb.
• Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to water.
• Withstand fluctuations in temperature within the work environment, from high heat to below freezing.
• Be exposed to common allergens and unique ingredients.

EEO Statement

Little Rest Hospitality LLC is dedicated to fostering an inclusive workplace environment where all individuals have equal opportunities. We value talent, skills, and potential, and strive to create an atmosphere that promotes diversity and equality.

More detail about Cafe Zaffri at The Twenty Two part of Elizabeth Street Hospitality