Tech recruitment and specialist

Who we are:

St. Nicks Alliance, a North Brooklyn-based community organization, seeks to transform the lives of low- and moderate-income people through employment, education, housing, elder care and social services. We do this by delivering impactful services with measurable outcomes to children, adults, and the elderly. As a civic anchor, we carry out this mission within the context of building a sustainable community for all people through the arts, environmental advocacy, and urban planning.

St. Nicks Alliance Workforce Development Center empowers and trains historically marginalized community members from North and Central Brooklyn to move from unemployment to careers and jobs with sustainable wages, enabling over 1800 local residents annually to improve their economic status. Our services are robust and range from Employment-Contextualized ESOL, Digital/Computer Literacy, ABE, and HSE to Workplace Success Skills Training and Job Placement to Sector-Based Employer-linked Vocational Training with a focus on career occupations in the Green Trades, Healthcare, Technology, and Financial Service sectors.

We are currently seeking a Tech Literacy Recruitment and Case Specialist for our 92 Throop Avenue Workforce Development Center location in Brooklyn.

What you’ll do:

The Tech Recruitment and Case Specialist candidate will work to support the Tech Literacy program. The candidate must have excellent organizational and interpersonal skills and strong writing and computer skills. Must be comfortable using databases and entering case notes. The candidate should be able to work with culturally diverse individuals while maintaining clear boundaries. Ability to motivate others towards achieving goals. Ability to work independently and as part of a team. A strong sense of and respect for confidentiality. Experience in crisis management intervention skills preferred.

The candidate will also help support our growing Technology training, including recruiting, screening, developing tech literacy data analytics & IT Help Desk Support internships, and job placements for our credentialed training in Technology. The Tech Recruiter will work closely with the Tech Literacy Manager to ensure that the program selects the best-fit candidates from the local community interested in developing a career pathway in Technology. The training will provide certifications in Microsoft Excel Specialist, SQL, Python, Postgres, and Tableau. Graduates of the Data Analytics training will be able to work across sectors, providing data analytics and telling the story of the data. This is a full-time position

Specific duties include, but are not limited to:

CASE MANAGEMENT

• Administer one-to-one assessment interviews for each new participant on the caseload, assessing the participant’s education and work history, need for support services, career preferences, and barriers to meeting education outcomes.
• Support a caseload of up to 100 students throughout the year.
• Develop an Individual Educational/Career Plan for each participant.
• Ensure that participants’ folders are complete, including copies of identification, documents, and case notes.
• Support, monitor, and follow up on participants’ attendance in education classes and other related activities.
• Update monthly case notes with any status change, including non-compliance with program rules and regulations or dismissal from the program.
• Make appropriate referrals to address barriers
• Lead and facilitate small group counseling/workshops.
• Ensure ETO, Quickbase, and other in-house database systems are updated on a weekly basis.
• Develop monthly outreach reports with clear recruitment efforts
• Support all tech education programming at St. Nicks Alliance Workforce Center.

TECH RECRUITER

• Recruit, Screen, and Enroll Tech Literacy Participants to support up to 5-7 cohorts of training annually
• Support career retention during paid internships upon completion of technical training, and take the lead on career case management and retention for all graduates of Tech Training
• Enroll 75-100 Tech Literacy Participants across 5-7 cohorts over the course of a year
• Ensure that 60 trainees are matched to a paid internship upon completion of technical training
• Develop a diversity of Tech Job opportunities and recruitment events prior to graduation. Place a minimum of 85% of current and past graduates in Data Analytics career growth opportunities.
• Provide supportive services and case management to an active caseload of 15-30 trainees
• Facilitate Workplace Success Job Readiness Training, cultivate guest speakers, and expose participants to career paths
• Assist in the recruitment for Google certification Tech Literacy pilot cohorts for certifications in IT Support, Data Analytics, and Cybersecurity.
• Participate in case conferences with the Workforce team to review Tech participant applications and select appropriate candidates for interviews and program services
• Work with community anchors to develop a robust list of potential referrals for participants who are experiencing hardships or situations that they are unable to navigate on their own
• Ability to be non-judgmental and hold a clear sense of boundaries.
• Maintain timely record-keeping and quality assurance for compliance with the requirements of various funding sources
• Ability to work with culturally diverse individuals
• Strong sense of and respect for confidentiality involving clients and fellow employees
• Perform other tasks in support of St. Nicks Alliance as directed
• Input client data in real time to help track and monitor the progress of clients enrolled in the program in the St. Nicks Alliance required ETO database
• Other duties as assigned by the Director of Operations and Tech Literacy Program Manager.

What we are looking for:

• Bachelor’s Degree and 3 years of related field experience in a social service organization preferred.
• Strong written and oral communication, organizational, and project management skills.
• Ability to build strong relationships with participants with limited technology skills.
• Ability to work with all staff at St. Nicks Alliance.
• Knowledge of community resources and working with high-risk populations.
• Ability to work independently with a strong sense of focus
• Experience in recruitment and outreach with a proven track record
• Ability to be non-judgmental and hold a clear sense of boundaries
• Ability to work with culturally diverse individuals.
• Must be bilingual (Spanish, English)

What's in it for you:

• compensation range: $27.47-$30.21/hr (annual equivalent to $50,000- $55,000; the actual compensation will depend on a variety of job-related factors, which may include geographic location, work experience, education, and skill level)
• competitive benefits package (medical, dental, vision, 401k)
• 12 company-paid holidays; paid vacation, sick, and personal time off
• learning and development opportunities plus access to wellness programs

How to apply:

Please submit a thoughtful cover letter and resume to [email protected] with Tech Recruitment and Case Specialist in the subject line. Visit to learn more about the organization. Please, no phone calls.

St. Nicks Alliance is an Equal Opportunity Employer that values diversity. We consider applicants for all positions without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, sexual orientation, veteran status, or any other status or characteristic protected by applicable federal, state or local laws.

Job Type: Full-time

Pay: $27.47 - $30.21 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person