Oracle CX Implementation Consultant (Utilities) - Director Save for Later Remove job

PwC
Albany, NY

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Lead in line with our values and brand.
  • Develop new ideas, solutions, and structures; drive thought leadership.
  • Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
  • Balance long-term, short-term, detail-oriented, and big picture thinking.
  • Make strategic choices and drive change by addressing system-level enablers.
  • Promote technological advances, creating an environment where people and technology thrive together.
  • Identify gaps in the market and convert opportunities to success for the Firm.
  • Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity
As part of the Oracle Lead Revenue team you assist clients in the technical implementation and support of Oracle application-packaged solutions to improve business processes. As a Director, you are responsible for setting the strategic direction and leading business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You are responsible for developing new market-differentiated Oracle solutions, leading proposal development efforts, and delivering Oracle Utilities Meter to Cash Billing Applications.

Responsibilities
- Set the strategic direction for Oracle application-packaged solutions
- Lead business development and proposal efforts
- Oversee multiple projects and maintain executive-level client relations
- Develop market-differentiated Oracle solutions
- Deliver Oracle Utilities Meter to Cash Billing Applications
- Foster relationships with clients and stakeholders
- Drive impactful decision making
- Mentor and develop future leaders

What You Must Have
- Bachelor's Degree
- 12 years of experience

What Sets You Apart
- Proven track record of delivering large complex Oracle programs
- Leading teams to generate vision and establish direction
- Experience selling, executing, and leading complex engagements
- Delivering Oracle Utilities Meter to Cash Billing Applications
- Developing new market-differentiated Oracle solutions
- Assisting clients in technical implementation of Oracle solutions
- Leading teams to encourage improvement and innovation
- Proficiency in leading technical development efforts
- Developing and sustaining meaningful client relationships

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

#LI-Hybrid
Posted 2025-09-10

Recommended Jobs

Full Time Radiology Job White Plains, NY

CompHealth CompHealth
White Plains, NY

This position is near a highly sought-after area just north of New York City. White Plains offers the perfect balance of urban amenities and suburban comfort, with excellent schools, vibrant dining an…

View Details
Posted 2025-09-10

Certified Nursing Assistant, CNA - NEW HIGHER RATES!

Putnam Nursing & Rehabilitation Center
Holmes, NY

Job Description Job Description Description: * RETENTION BONUS * EARN UP TO $1,500 PAID OUT IN WEEKLY INSTALLMENTS - BREAKS DOWN TO AROUND $1.50/HR MORE IN YOUR FIRST 26 WEEKS * EXCELLENT 1199 …

View Details
Posted 2025-07-29

SNL Supervisor, Van Dyke (Cornerstone)

CAMBA
Brooklyn, NY

Who We Are:  CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the…

View Details
Posted 2025-07-30

Case manager

Services For The Underserved, Inc.
New York, NY

Min USD $45,000.00/Yr. Max USD $50,000.00/Yr. Position Overview S:US is seeking an EVENING Bilingual-Spanish Case Manager for our womens shelter in Manhattan This position …

View Details
Posted 2025-09-10

Car Wash Attendant

NU3S
Jamaica, NY

Job Description Job Description Join Our Team at NU3S!   We are thrilled to announce the upcoming opening of NU3S end of September 2025, and we're looking for passionate and talented individu…

View Details
Posted 2025-07-30

Associate, Customer Experience

Block Renovation
Brooklyn, NY

About Block Block is a renovation platform transforming the $450 billion renovation industry. Our mission is to enable millions of homeowners to create spaces they love and thousands of contractor…

View Details
Posted 2025-09-10

Senior Product Manager - Campaign Manager

Veeva Systems
New York, NY

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…

View Details
Posted 2025-07-31

Sales Account Executive

Select Door
North Java, NY

Select Door is the leading designer of premium grade hard wood door.  JOB TITLE:  Sales Account Executive DEPARTMENT:  Sales Position Summary:  Manage accounts and leads to gain sales with cust…

View Details
Posted 2025-09-10

Cross Trained Agent

Hyannis Air Service Inc
Ronkonkoma, NY

Job Description Job Description SUMMARY: Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned stat…

View Details
Posted 2025-07-29

SENIOR FINANCIAL ANALYST - TECHNOLOGY FINANCE - FINANCE & ADMINISTRATION

New York, NY

Description & Requirements The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy…

View Details
Posted 2025-09-10