Human Resources Specialist (Bilingual Mandarin/English Required)

Job Description

Job Description

Company Overview

We are a fast-growing Chinese restaurant group focused on operational excellence and strong team development. We are looking for a reliable and detail-oriented HR Specialist to support daily HR operations with a strong focus on accuracy, coordination, and continuous improvement .

Position Summary

The HR Specialist supports HR daily operations, including recruitment coordination, documentation control, training organization, and HR data tracking.

This role requires strong execution, attention to detail, and the ability to identify issues and support improvements across HR functions.

Key Responsibilities

1. Recruitment Coordination

• Post job openings and manage recruitment platforms
• Screen resumes and conduct initial candidate outreach
• Schedule interviews and track candidate progress
• Maintain recruitment reports and ensure data accuracy

2. HR Documentation & Compliance

• Maintain, organize, and update employee records and HR documents
• Review all submitted HR documents for accuracy and completeness
• Ensure all employee files are properly stored and up to date
• Identify missing or incorrect information and follow up for correction
• Continuously improve document organization and tracking systems

3. Training Coordination

• Organize and coordinate training sessions based on company needs
• Prepare training materials, attendance tracking, and follow-up records
• Maintain training documentation and records

4. Compensation & Benefits Support

• Assist in collecting data and feedback related to compensation and benefits
• Participate in providing suggestions to improve salary structure and employee benefits
• Support implementation of updated compensation or benefit policies

5. Performance Management Support

• Collect and organize performance evaluation documents
• Follow up on incomplete or missing submissions
• Participate in providing suggestions to improve performance evaluation standards and processes

6. HR Data & Daily Support

• Maintain HR tracking sheets (recruitment, employee data, training records)
• Ensure timely and accurate updates
• Support internal HR communication and basic employee inquiries
• Assist with other HR-related administrative tasks as needed

Qualifications

• 1–3 years of HR, administrative, or related experience
• Strong attention to detail and sense of responsibility
• Strong follow-up and execution ability
• Comfortable working with data, documents, and tracking systems
• Fluent in both Mandarin and English (required)
• Experience in restaurant or hospitality industry is a plus

What We’re Looking For

• Someone reliable and execution-focused
• Someone who ensures work is completed correctly, not just finished
• Someone willing to support and improve HR processes
• Someone who can work in a fast-paced environment