Operations analyst

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MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Are you an expert at keeping the trains running on time and have a proven talent for building new tracks when necessary? Do you have a passion for people and processes? Come join the MongoDB Technical Services team and help it run smoothly, efficiently, and predictably! We are looking for an Operations Analyst Intern who can help us drive excellence and efficiency in our delivery of a variety of technical support services to our worldwide customer base.

What We Are Looking For In You

• In the process of receiving a Bachelor’s or Master's degree in Business, Data Analytics, Information Systems, or an Engineering-related field
• Has a technical aptitude for solving operations issues with sophisticated, scalable, systems-based solutions
• Is customer-service oriented; demonstrates excellent written and oral communication skills, strong follow-through, and problem-solving abilities, coupled with a customer-centric perspective and approach
• Focuses on the data for answering questions; you like to “do the math” and validate assumptions with evidence.
• Has strong attention to detail and an ability to balance precision with efficiency
• Strong operational intuition and cross-group collaboration skills
• Understands the importance of operational excellence, process development, and structured execution
• Is curious, proactive, and eager to learn how large-scale support operations function in a SaaS environment
• Familiarity with tools such as Google Sheets, SQL, Tableau, and Salesforce is a plus
• Has a minimum of one quarter/semester remaining in university studies after the internship concludes. Graduation date in Fall 2026 or Spring 2027
• Must be authorized to work in the United States. Company sponsorship may be available for eligible candidates applying for certain roles.
  
  

What You'll Find At MongoDB

• Authentic Culture: A workplace where you are encouraged to bring your whole self to work, we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation.
• Personalized Mentorship: Pair up with a Technical Services Mentor, a Program Advisor from the Early Talent Recruitment Team, and an Employee Resource Group ( (ERG) Guide to foster your growth.
• Career Coaching Sessions: Access to a tailored training program designed uniquely for interns’ personal and professional development.
• Work-Life Harmony: Embrace "Bloom for Interns" with access to mental and physical health benefits, paid time off, free lunch, and more!
• Impactful Projects: Contribute to projects where you can Make it Matter - your meaningful work will see the light of day.
• Exclusive Networking: Attend "Speaker Series" and "Roundtables" to connect with our executives and departmental leaders.
• Vibrant Community: Build connections with fellow interns and join after-work social events, virtual gatherings, and local city activities to create connections and friendships.
• Relocation Support: Financial assistance, housing, and a commuting stipend to allow you to comfortably settle into your new location.
• Path to Full-Time: A chance to see if MongoDB is where you see yourself long term with the possibility of receiving a full time offer at the end of the summer!
  
  

MongoDB internships are full-time (40 hours/week) for 10 consecutive weeks lasting from dates in June until August. All interns are considered hybrid employees, designated the "in office" working model and are expected to be in their office location 3-5 days a week.

Due to the high volume of applications our Early Talent Recruitment Team receives, it may take up to six weeks to hear back regarding an update on your application status. Our goal is to get back sooner, but we appreciate your patience as our team carefully reviews each application.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your Early Talent Recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3263273689

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$56,000—$77,000 USD

If you have questions about this posting, please contact [email protected]