Studio Sales Representative (NYC)

WE WANT YOU!

We are seeking a results-driven Studio Sales Representative to join our team. This role is crucial in driving revenue growth by engaging with potential students, promoting our products, and closing sales. The ideal candidate will have excellent communication skills and a passion for sales. Reporting to the Studio Manager, you will work with the Studio Team to generate new memberships, upsell services, and maintain excellent student relationships. You will represent the studio’s values and be the first point of contact for potential and current students, ensuring their needs are met with professionalism and enthusiasm.

Sales Reps are eligible for part time or full-time hourly work, on-shift in our stores for a minimum of 15 hours/week. All Studio Sales team members are eligible for monthly sales commission.

The interview process will include video submission outlining details around your experience and highlighting your personality; We can’t wait to meet you!

THE ROLE

• Achieve Sales Targets: Meet or exceed monthly sales targets through proactive selling strategies and relationship management.
• Engage Students: Actively seek out and engage potential students and customers via in-person interactions.
• Promote Products: Present and promote our products/services effectively to meet student needs and drive sales.
• Build Relationships: Establish and maintain positive business relationships with students to ensure repeat business and referrals.
• Provide Solutions: Understand customer needs and provide tailored solutions that align with their requirements, enhancing customer satisfaction.
• Studio Operations and Brand Management Responsibilities: Execute studio procedures for opening, closing, and retail operations while maintaining brand standards in ambiance, merchandising, and cleanliness across all areas. Collaborate with the team to perform routine equipment maintenance, studio deep cleans, manage retail and supply inventory, and enhance overall efficiency and student satisfaction.

REQUIREMENTS

• Minimum 1 year of experience working in retail and driving sales
• Demonstrated history of consistently achieving monthly sales goals
• Prior experience in a boutique fitness studio preferred
• Stand, walk, and remain active for extended periods (up to 4–6 hours per shift)
• Lift, move, and adjust studio equipment or retail boxes (up to 25 lbs, occasionally throughout a shift)
• Maintain quick responsiveness in a fast-paced environment (checking in students, handling transactions)
• Navigate studio software systems (e.g., Mindbody, POS) with accuracy and speed
• Communicate clearly and professionally with students, instructors, and teammates
• Support class turnover by assisting with light cleaning and resetting of equipment between sessions
• Take at least 4 Pilates classes per month to remain familiar with NYP’s experience and product. Reasonable accommodations will be considered.
• Ability to manage customer expectations and proven experience in customer experience
• Company Ambassadorship: promotes the company through own actions and relationship
• Adaptability and Resilience: willing and able to be flexible and pivot based on prioritization of student and/or business needs
• Grit and Problem Solving: ability to persevere toward a goal despite being confronted by obstacles and distractions
• Schedule Requirements:
  • Candidates must have a minimum of 15 hours/availability per week in general.
  • Available for early mornings (6am), late night (9:30pm), weekends and holidays
    • Your schedule is determined by your Studio Manager and is subject to change based on business needs. Full-time and part-time positions available!

BONUS POINTS!

• Curious: interested in learning new skills, both hard and soft, to grow
• Happy: enjoyable to be around; energetic and passionate about their role
• Positive, confident and kind demeanor
• Love people and pilates!
• Open to new ideas and change in a growing company

THE OFFER 📑

We are building an A+ team with talented individuals. And we are here to help you along the way! Here are some of the great perks you get working with us!

Competitive Compensation 💸

Things we take into account when calculating the compensation are global averages per skillset, your local cost of living, your skills, and your experience. $17-23/hour

Medical & 401k 🏥

Available without company contribution for full-time hourly employees only

Free NYP Membership ⚡

Our workouts are amazing and we want you to be a part of the community at NYP. Which means taking classes! As an NYP team member, you will receive 8 complimentary NYP classes/month & 4 NYP guest passes/month (get to work out with friends)!