Administrative assistant non

Description

Duties Description

The Administrative Assistant duties included, but are not limited to:

• Work in conjunction with Executive Assistant and other Industrial Board of Appeals (IBA) staff to ensure efficient operations
• Provide assistance and guidance to callers and customers of the IBA
• Provide support in the daily administrative functions for IBA staff and Board members
• Process incoming and outgoing mail and email
• Monitor case database, timeliness of filings, and progress of cases
• Maintain principal office case files, both physical and electronic
• Schedule and coordinate the administration of hearings, both virtual and in person
• Maintain decision binders in principal IBA office
• Coordinate Board meetings, both virtual and in-person
• Process Freedom of Information Law (FOIL) requests and Article 78 proceedings by preparing and sending documents
• Collect data and metrics in preparation and submission of required miscellaneous reports
• Prepare and submit purchasing requests
• Prepare and submit travel and expense reports
• Submit help tickets for IT issues and requisitions
• Assist in other office functions as necessary
  
  

Qualifications

Minimum Qualifications

Interested candidates must have at least three years of professional experience as an administrative support professional in an Executive office*.

• Certification (such as the International Association of Administrative Professionals’ Certified Administrative Professional), diploma, or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology may substitute for two years of experience.
  
  

Preferred Qualifications

• Highly organized and detail orientated
• Excellent verbal and written skills
• Highly professional in demeanor
• Able to interface easily with people at all levels
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Salesforce, virtual meeting platforms such as Zoom and Microsoft Teams
• Ability to multi-task
  
  

Additional Comments

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, [email protected].

Telecommuting may be available and can be discussed during the interview.

Additional Comments: We offer a comprehensive benefits package, including:

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave
  
  

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit:

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.