Field Technician - Printers and Copiers
Ricoh is looking for a Field Technician - Printers and Copiers in the Bronx, NY area!
What does this position entail?- Handle advanced repairs and diagnostics on all types of office equipment.
- Install, remove, or upgrade machines out in the field.
- Troubleshoot complex issues on B&W, color, and multifunction devices.
- Act as the go‑to product expert for your territory.
- Support other techs with 2nd‑level technical help when things get tricky.
- Train newer techs on the job and share best practices.
- Manage territory operations — inventory, parts, and daily schedules.
- Keep customer relationships strong with solid communication and service.
- Complete admin tasks accurately (work orders, updates, follow‑ups, etc.).
- Spot potential sales leads while you're on‑site and pass them along.
Full-time, Monday–Friday (40 hrs/week)
$25/hour + mileage reimbursement
Personal vehicle + valid driver's license is required.
- Mileage reimbursement
- 401k.
- Career growth opportunities.
- On-the-job training.
- Dental insurance.
- Health insurance.
- Health savings account.
- Flexible Spending Account investments.
- Team member tuition assistance programs.
- Life insurance.
- Paid Time Off.
Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.
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