Medicare Signature Liaison

Summary:

Responsible for knowing, understanding, and following CMS regulations regarding Medicare signatures. Running and providing Dept reports for monitoring purposes. Completing and maintaining projects assigned.

Key Responsibilities

Responsible for adhering to the Medicare signature guidelines as outlined by CMS.

Liaison between senior management, employees, and clients to ensure proper lines of communication, critical in addressing a myriad of problems and issues requiring immediate attention and resolve.

Provide General administrative and clerical support including but not limited to receiving, maintaining signature forms, faxing, copying & scanning.

Responsible for training and coaching team members on new and/or existing procedures.

Responsible for daily, weekly and monthly reporting of Medicare signature compliance items.

Identify/ report crew members who require additional training.

Work closely with Management to create improvement and implement processes to ensure goals and objectives are met on a consistent basis.

Create training manual for obtaining Medicare Signatures after the transport

Responsible for completing Dept projects as assigned that will assist in trend analysis, compliance & revenue improvement.

Oversee light duty teammate when applicable

POSITION QUALIFICATIONS

Education & Experience

• High School diploma, associate’s degree preferred.
• Excellent organizational skills and the ability to multi-task in a fast-paced environment
• Review and research data; use intuition and experience to complement data.

• Ability to follow up on outstanding missing signature accounts.
• Familiar with Medicare/CMS requirements and guidelines.
• Health Insurance Portability and Accountability Act (HIPAA) requirements and record retention compliance.
• Excellent written and verbal communications skills required.
• Excellent documentation skills (promptness, accuracy, thoroughness, and legibility).
• Customer Service/ Client relations.

Competencies:

• Working knowledge of EMS systems/private ambulance and medical transportation systems preferred.
• Knowledge of CONNEX/ WAYSTAR preferred.
• Knowledge Microsoft Word, Microsoft Excel, and Microsoft Windows.
• Familiarity with medical terminology
• Organizational and leadership abilities, detail oriented.

Work Environment:

• Work is performed under normal working conditions as in a standard office environment.

Physical Requirements:

• High level of sitting/working at a desk
• Light physical effort (lift/carry up to 10 lbs.)

Must be able to perform the essential duties of the position with or without reasonable accommodation .