Director of Catering and Convention Services

Our client is a full-service major brand hotel and seeking a Director of Catering & Convention Services

A truly outstanding opportunity for an enthusiastic, energy-filled leader who is passionate about food, beverage and working for the best hotel in the area!

The ideal candidate will have a proven track record in hospitality management, exceptional leadership skills, and a passion for delivering unparalleled guest experiences.

Responsibilities:

• Oversee all catering and conference services sales & operations.
• Develop and implement strategic plans to drive revenue growth and enhance service quality.
• Lead, mentor, and manage a team of catering and conference services professionals, ensuring high performance and continuous development.
• Collaborate with sales and marketing teams to create innovative event packages and promotional strategies.

We also have the following openings near Saratoga Springs. Please contact [email protected] for more information.

Director of Food & Beverage

Conference Service Manager

Our philosophy is simple: Take extra special care of our clients, develop the best possible relationships with our community and lead the hotel's revenue stream with creativity and design-not to mention having a blast doing it!

Scope of this Position

- Position is responsible for long- and short-term forecasting and the day-to-day sales operations of the Catering department. Targets areas to increase revenue and meet sales quota. Works with other members of management to ensure quality, cost satisfaction and profitability.

- Develop, recommend, implement and manage the catering budget, sales and marketing strategy/plan, goals and forecasts to maximize the hotel's public meeting space and meet/exceed management expectations.

- Develop and implement special packages and create new menus within corporate guidelines while keeping abreast of the competition's products, strengths and weaknesses to continually improve revenues and profit margins while maintaining quality.

- Manage the day-to-day sales activities and human resources in the department in order to attract, retain and motivate catering sales managers and associates; train, develop, empower, coach, counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, and discipline as appropriate.

Job Requirements

Technical Requirements:

- Maintain or exceed budgeted sales and profits in all catering areas.

- Develop and implement effective marketing plans for generating catering revenues.

- Experience evaluating each piece of catering business to ensure business can be properly serviced.

- Carefully review all contracted services to assure proper contribution to profits.

- Understand what role market fluctuations have on up-selling opportunities.

- Re-book business before they leave.

- Experience providing A /V equipment and operating A/V as a profit center.

- Optimize room rental charges.

- Maintain close client relationships with in-house groups.

- Monitor sales performance of Catering Sales Managers.

- Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.

- Maintain ongoing training program for Catering and Banquet staffs.

- Excellent creative skills to provide innovative set-ups, menus, and functions for groups.

- Work closely with Executive Chef on pricing specialty menus.

Managerial Requirements:

-At least 4 years of experience as Director of Catering Sales with at least 20,000 sq. ft. of meeting space..

Clear, concise written and verbal communication skills.

- Ability to sell concepts and ideas to management, peers, and employees.

- Experience making presentations in front of groups.

- Demonstrate ability to lead by example.

- Use a "hands-on" approach to management.

- Experience communicating, training, and managing multi-lingual staffs.

- Instill a guest service attitude in all employees.

- Forecasting skills, solid skills selling and negotiating programs/projects.

- Consistently call on new customers and develop new business.

Excellent base salary, percentage of revenue plus bonuses. Package will meet requirements for individuals with required experience.

For a confidential consideration, please submit resume.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Events management: 5 years (Required)
• Catering Sales: 3 years (Required)

Ability to Relocate:

• Saratoga Springs, NY 12866: Relocate before starting work (Required)

Work Location: In person