Coach Sr. Manager, NA Inventory Operations & Logistics

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Senior Manager, NA Inventory Operations & Logistics will be responsible for designing and executing streamlined processes that optimize inventory flow across the network. This includes driving shipment planning for each of our three fulfillment centers (FCs), analyzing drivers of variances to the shipment plan, partnering with Supply Chain Finance and Fulfillment Center Operations (FC Ops) in planning, monitoring, and optimizing FC storage and throughput capacity over a rolling 12 month horizon, and managing obsolescence and executing end-of-life (EOL) strategies. This role serves as a liaison between Buying, Allocation, Finance, Merchandising, Store & FC Operations, Legal, Sustainability, and the wholesale teams for all aspects of end-of-life management, shipment optimization, and implementing strategies that reduce the cost of suboptimal fulfillment across the network.

This role will report to the Director, NA Inventory Optimization Center of Excellence.

The successful individual will...

• Lead the Operations & Logistics team, including one Sr. Analyst, to ensure that inventory needs (ie. allocation requirements, store safety stock levels) are properly communicated to the Finance, FC Ops, Store & Ecommerce Operations Teams.
• Partner with allocators and FC Ops to craft and manage weekly/monthly store shipment plans based on financial targets
• Model DC capacity and ensure strategies are put in place to support and optimize available storage and throughput capacity
• Communicate to cross-functional partners and field on product availability, transfers, consolidations and re-ticketing efforts
• Attend all weekly fulfillment calls & communicate back to the allocation team on key deliverables
• Execute bi-annual obsolescence reviews to manage and execute product end-of-life exit strategies in partnership with Legal, Coachtopia, Disposition, Reloved, Donations, and FC Ops teams
• Drive product lifecycle initiatives with BU partners and merchandising
• Drive initiatives to streamline processes and maintain & improve-upon existing reporting

The accomplished individual will possess...

• 5+ years of analytical experience, ideally with a focus on allocation and/or merchandise, demand, or inventory planning; a combination of education and experience will be considered.
• Experience with both leading a team of direct reports and influencing cross-functional peers
• Experience in developing, implementing, and maintaining inventory planning policies and principles and analyzing and actioning against inventory planning KPIs
• Ability to effectively multi-task, prioritize and adapt to a fast-paced, dynamic business environment
• Outstanding organizational, listening, communication and presentation skills; ability to effectively interact with team members and cross-functional and field partners across multiple levels of the business
• Attention to detail, curiosity, and problem-solving skills to help contribute to team decision making and process improvement
• Ability to learn systems and new processes quickly; advanced knowledge of Excel; Experience with MicroStrategy, Tableau and SAP a plus. Knowledge of SQL and Alteryx useful but not required.

• Be adaptable and flexible in response to shifting priorities in an evolving work environment
• Have a global mindset while understanding and focusing on local needs

• Possess courage to take ownership of their decisions and guide and push back in a diplomatic manner despite being faced with dissenting points of view
• Effective brand, retail, supply chain, manufacturing and overall retail business acumen preferred

Our Competencies for All Employees

Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected]

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Base Pay Range
$125,000.00-$140,000.00

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.