Senior associate
Golin New York is looking for a Senior Associate, Insights & Analytics to join our team!
Who We Are Golin is a progressive public relations agency with expertise ranging from brand-building and cutting- edge digital content, to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey, to deliver maximum impact for clients and reach a profoundly diverse global market. “Go All In” is the agency’s ethos and commitment to bravery over mediocrity. We Go All In, in everything we do. We’re especially committed to Go All In for our people. We challenge our employees to be Courageously Happy, and have empowered them to do so by offering our LifeTime benefits program. Lifetime offers unlimited time off, enhanced family care, ridiculously good health and wellness benefits, and a monthly LifeTime stipend for the gym or hobbies. We really do want you to play as hard as you work! Ready to go all in with us? Role Summary You’ll own day-to-day analytics for one to two client workstreams, turning data into crisp narratives and recommendations. You’ll collaborate with account and creative teams, present takeaways to internal partners (and occasionally clients), and mentor junior teammates—without formal people management. What You’ll Do- Conduct social listening and conversation analysis; translate signals into insights, risks, and opportunities for content, influencer, and comms.
- Build recurring performance readouts; QA data, track KPIs, and proactively flag deltas or optimization ideas.
- Connect audience, platform, and cultural data into clear stories that ladder to brand and campaign objectives.
- Refine measurement frameworks; document learnings and next steps.
- Standardize tagging taxonomies and coding approaches; coordinate Associate/Intern contributions and review their work.
- Contribute to POVs and thought leadership; help evolve methods and templates across the team.
- Present findings to internal stakeholders; join select client conversations with manager support.
- Social listening: Talkwalker, Meltwater, Brand Watch, Cision or similar
- Audience profiling: StatSocial, GWI or similar
- Website and Search analysis: SimilarWeb, MOZ, Google Analytics or similar
- AI for analysis & synthesis: Claude, CoPilot or ChatGPT
- Plus: strong spreadsheet and presentation skills (dashboards, charts, executive summaries)
- Plus: experience analyzing raw survey response data
- 2–4 years in digital analytics, social intelligence, or market research (agency or brand-side).
- Proven data storytelling: you can distill complex data into clear insights and actionable recommendations.
- Working knowledge of testing/experimentation and KPI frameworks; strong QA habits and attention to detail.
- Comfortable juggling multiple workstreams and deadlines; excellent written/verbal communication.
- Bonus: Primary research inclusive of fielding and analyzing survey data or focus group results
- Reports to a Sr Manager or Director; no direct reports but expected to mentor Associates/Interns.
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- Partners closely with account, strategy, creative, and earned/influencer teams; occasional client-facing moments.
- Partners closely with account, strategy, creative, and earned/influencer teams; occasional client-facing moments.
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