Front of House Manager

XO Taco
Syracuse, NY

XO Taco is looking for a confident and reliable Front of House Manager to support our store manager with daily business operations. The Front of House Manager's responsibilities include training staff, managing inventory, ensuring a safe, clean, and aesthetically pleasing store environment, and assisting customers. You should also be able to promptly address and resolve customer complaints and any staff issues.

To be successful as a Front of House Manager, you should have strong leadership and decision-making skills. An outstanding candidate will also demonstrate excellent interpersonal, organizational, and problem-solving skills.

Front of House Manager Responsibilities:
  • Assisting the general manager in all areas of daily business operations, customer service, and hospitality.
  • Coordinating, monitoring, and reporting on daily operations.
  • Training and supervising employees.
  • Managing employees and coaching thru problem-solving situations.
  • Monitoring and maintaining suitable store inventory levels.
  • Assisting with the development of new sales and recruitment strategies.
  • Ensuring the store environment complies with health and safety regulations.
  • Maintaining a clean, organized, and aesthetically pleasing storefront.
  • Resolving customer complaints and concerns in a timely manner.
  • Ensuring that store policies and procedures are followed.


Front of House Manager Requirements:

  • Previous food & beverage/retail management experience.
  • Experience in training, managing and coaching a team.
  • Strong leadership and people management skills.
  • Excellent communication and organizational skills.
  • Decision-making and problem-solving skills.
  • Able to work a flexible schedule.
  • Good math skills.
  • Attention to detail.

About XO Taco:

Hey, hot stuff! Looking for tacos, margaritas & craft cocktails, neon lights, red lipstick and funky vibes? We got you covered! We're all about bold, flavors, colors & people! So come on down, and tell your friends to meet you at #XO!

Posted 2025-08-06

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