AI / RPA Engineer

Onsite role

Interview: Two rounds (One in-person).

Duration: 12 Months, extension possible based on needs and performance

Job Title: AI Prompt Engineer and RPA Implementation Specialist

Location: Long Island City, NY 11101

Summary of Position:

• The nation's leading local health department seeks a skilled AI Prompt Engineer / AI Agent Implementation / RPA Specialist to join our technology team.
• This role combines cutting-edge AI capabilities with robotic process automation to drive digital transformation across our organization.
• The ideal candidate will have expertise in designing AI agents, crafting effective prompts, and implementing automated solutions in our Windows-centric environment with Linux integration.

Job Duties:

AI Prompt Engineering & Agent Development:

• Design and develop AI agents using Azure OpenAI services and large language models (Nice to have)
• Create, test, and refine prompts for optimal AI model performance and accuracy
• Implement generative AI solutions with Azure OpenAI Service
• Apply prompt engineering techniques to enhance model outputs and reduce hallucinations
• Develop conversational AI interfaces and intelligent automation workflows

RPA Implementation & Management:

• Design, develop, and implement automated workflows using MS Power Automate
• Create both attended and unattended robotic process automation solutions
• Develop desktop flows and cloud flows for comprehensive automation coverage
• Integrate RPA solutions with existing business applications and systems
• Troubleshoot and maintain automation solutions for optimal performance

System Integration & Development:

• Integrate AI agents with APIs, databases, and enterprise systems
• Develop automation solutions that work across Windows and Linux environments
• Create and maintain documentation for all automation processes and AI implementations
• Collaborate with business stakeholders to identify automation opportunities
• Required Technical Skills

Core Programming & Development:

• Programming Languages: Python, JavaScript, C#, or Java
• MS .NET Framework expertise, particularly Visual Basic .NET
• SQL for database management and data manipulation
• HTML/CSS for web-based automation and interface development

AI & Machine Learning:

• Azure OpenAI platform experience with GPT models and embeddings
• Natural Language Processing (NLP) using frameworks like NLTK, SpaCy, or Hugging Face Transformers
• Prompt engineering techniques and best practices
• Machine learning concepts and model implementation
• Computer vision for image recognition and processing tasks

Microsoft Power Platform:

• Power Automate (both desktop and cloud flows)
• Power Automate Desktop for RPA development
• Power Apps and Dataverse integration
• AI Builder for incorporating AI capabilities into workflows

Azure Cloud Services:

• Azure OpenAI Service deployment and management
• Azure Functions for serverless computing
• Azure Logic Apps for workflow automation
• Azure Active Directory for authentication and security
• Azure Resource Manager (ARM) templates and deployment

Integration & API Skills:

• RESTful API design and integration
• SOAP services integration
• JSON data handling and manipulation
• API authentication methods (OAuth, API keys)
• Webhook implementation and management

Data & Analytics:

• Data manipulation using tools like Pandas and NumPy
• Excel automation and data analysis
• Data visualization with tools like Matplotlib
• Database management and SQL querying
• Statistical analysis and data modeling

Required Business & Technical Skills

Process Analysis & Documentation:

• Business process mapping and analysis
• Workflow design and optimization
• Process documentation and technical writing
• Process mining and improvement methodologies

System Architecture & Design:

• Solution architecture design and implementation
• System integration planning and execution
• Scalability and performance optimization
• Security best practices and implementation

Project Management:

• Agile/Scrum methodologies
• Version control with Git and collaborative development
• CI/CD pipeline understanding and implementation
• Testing and quality assurance practices

Platform-Specific Requirements

Windows Environment:

• Windows Server administration and automation
• PowerShell scripting and automation
• Windows Task Scheduler and service management
• Remote Desktop and unattended automation setup

Linux Environment:

• Linux command line proficiency
• Shell scripting (Bash/Shell)
• Linux system administration fundamentals
• Cross-platform automation tools and techniques

Soft Skills & Qualifications

Communication & Collaboration:

• Excellent written and verbal communication skills
• Stakeholder management and business requirement gathering
• Training and mentoring abilities for user adoption
• Cross-functional collaboration with technical and business teams

Problem-Solving & Analytical:

• Critical thinking and problem-solving capabilities
• Analytical mindset for process improvement
• Troubleshooting and debugging skills
• Adaptability to new technologies and methodologies

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
• 2-5 years of experience in automation, RPA, or AI development
• Experience with business processes and workflow optimization
• Familiarity with Microsoft Office Suite and enterprise applications

Preferred Qualifications

Certifications:

• Microsoft Certified: Power Automate RPA Developer Associate
• Azure OpenAI or Azure AI certifications
• UiPath, Blue Prism, or Automation Anywhere certifications
• Microsoft Azure fundamentals or associate-level certifications

Additional Experience:

• Citrix or VDI environment automation experience
• SAP or ERP system integration
• Machine learning model deployment and monitoring
• Document processing and OCR technologies