Client Growth Office - Banking/Financial Services Leader

Req ID: 334453

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Client Growth Office - Banking/Financial Services Leader to join our team in New York, New York (US-NY), United States (US).

The Banking and Financial Services Industry Leader is a critical, high-visibility leadership role. The role is responsible for designing and executing an industry segment strategy, capturing significant growth, profitability, and long-term sustainability in the Banking and Financial Services market space in the US, followed by a strategy covering a set of selected countries and global banks.

 While working in a matrix with industry client executives, sales teams, delivery and consulting, this roles drives client solutions that span the firm’s broad suite of service offerings: Consulting (business and technology), Outsourcing Services across Business Process, Digital, Application, and Infrastructure practices, while innovating for the future, and elevating NTT DATA’s presence within the Banking and Financial Services industry. Keys to this role include an ability to cultivate meaningful C-level relationships, representing NTT DATA in the market as an innovative, subject matter leader inspiring success with clients and internal teams.

Accountabilities include execution of a sustainable growth strategy, identification, orchestrating multiple NTT DATA groups , expanding revenue opportunities, and shaping the future growth of the business in the vertical. With deep expertise across all Banking and Financial Services segments – Banking, Capital Markets, Wealth and Asset Management, Lending, Payments and Fintechs the Industry Leader has accountability for C Suite engagement, a keen focus on P&L management, strategic account growth, service delivery excellence, and long-term client success.

This role collaborates closely with both client executives and internal NTT DATA teams across regions, including Growth Office, Practices, Finance, Human Resources, Delivery, Business Development, and Sales—to cultivate strong partnerships and ensure impactful business outcomes .

Success in this role is measured by business growth, client satisfaction, and the profitability of the Banking and Financial Services portfolio.

Responsibilities:

• Coordination of global banking strategy with CGO and driving cross regional collaboration.
• Strategic Leadership & Growth: Lead a diverse portfolio of matrixed teams, accounts, developing and executing revenue growth strategies while driving profitability and long-term client relationships.
• Client-Centric Engagement: Provide executive leadership in the development of tailored client engagement strategies, ensuring alignment with business goals and driving high-value outcomes.
• Industry-led Business Development: Build and implement comprehensive go-to-market strategies that align with regional opportunities and corporate objectives in a highly matrixed environment.
• Team Leadership & Talent Development: Build and lead a scalable, high-performing segment team focused on relationship management, revenue expansion, and service excellence.
• Service Portfolio Expansion: Collaborate with NTT DATA Lines-of-Business Leaders (Application Services, BPO, Cloud, Consulting, Digital, Data, Infrastructure, and Security) to enhance and differentiate market offerings.
• Executive Coaching & Mentorship: Coach and mentor Client Executives, helping them develop strategic account plans and scale client relationships effectively.
• Performance & Delivery Excellence: Set clear expectations around NTT DATA's value proposition, ensuring delivery teams exceed client expectations and enhancing service quality.
• Escalation & Crisis Management: Function as the senior escalation resource for delivery initiatives, navigating challenges with a focus on solutions and client success.

Qualifications & Expertise:

• 17+ years of experience in Information Technology Services and Advisory Consulting, with a strong track record of building strategic customer relationships and go-to-market strategies.
• 12+ years in leading client engagement/account teams, managing P&L oversight, account strategies, service level agreements, and delivery performance.
• 10+ years of Banking and Financial Services industry expertise, with executive-level contacts, deep knowledge of core banking solutions, and a strong grasp of industry trends.
• 8+ years providing strategic direction and leadership in Capital Markets business development, driving innovative approaches to expand market presence.

Why Join NTT DATA?

This role offers the opportunity to shape the Capital Markets segment, lead high-impact business strategies, and contribute to the success of industry-leading financial services clients. If you are a visionary leader with a passion for building high-value relationships, driving business transformation, and leading teams to success, we encourage you to apply.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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