Caregiver Service Specialist-Bilingual Spanish Speaking

Preferred is hiring an onsite Bilingual Spanish Speaking Caregiver Service Specialist! We offer weekly pay between $22.00-$23.00 an hour! Office hours Monday-Friday 9:00a.m.-5:00p.m. The office location is: 909 McDonald Ave Brooklyn, NY 11218

Preferred Home Care of New York, a Help at Home Company, is part of the nation’s leading provider of in-home personal care services. Our mission is to help individuals live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month with the dedication of 50,000 compassionate caregivers in 12 states.

Are you passionate about supporting a mission-driven team while ensuring compliance and excellence in HR practices? We’re looking for a detail-oriented and people-focused Caregiver Service Specialist  to join our growing team in the home healthcare field.

As an Caregiver Service Specialist, you will play a key role in supporting our field employees and maintaining compliance with New York State Department of Health regulations. From managing employee records to coordinating training and assisting with benefits, this position is ideal for someone who thrives in a fast-paced, people-centric environment.

What You’ll Do

• Maintain and update field employee records, ensuring compliance with DOH mandates

• Conduct monthly follow-ups regarding employee medical compliance

• Review and verify employee files pre- and post-orientation

• Assist in coordinating in-service trainings and employee benefits administration

• Participate in audits and reporting (e.g., I-9, CHRC, vendor audits)

• Recommend disciplinary actions and process terminations when necessary

• Issue employment verification letters

• Support the HR team with various administrative duties as needed

What You’ll Bring

We’re looking for someone who is highly organized, service-oriented, and ready to thrive in a fast-paced, mission-driven environment.
Required Skills & Experience:

• Education: High school diploma or higher

• Experience: Previous HR or healthcare experience preferred

• Tech Savvy: Proficient in Microsoft Office Suite, HHA Exchange, and related software

• Communication: Strong verbal and written communication skills

• Organized: Excellent attention to detail and ability to manage multiple tasks

• People Skills: Comfortable working with individuals from diverse backgrounds

• Compliance Knowledge: Familiarity with NYS DOH regulations for licensed home care agencies

• Bilingual: Fluent in Spanish/English

  Benefits:

• Weekly pay with salary ranges from $22- $23 hourly.
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+years of history in a high-demand field

Why Join Us?

• - Be part of a growing company with a strong mission and a heart for the community
• - Work alongside a collaborative, passionate team that values your contribution
• - Help make a direct impact on the lives of clients and their families every day

If you’re ready to join a team that’s redefining care in New York, apply today!

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.