Quality Assurance Director
- Ensure product safety and quality standards are met through the manufacturing process.
- Ensure a clean, sanitary workplace throughout multiple facilities.
- Responsible for maintaining monitoring systems for food safety, process control, GMPs and food handling. This includes temperature checks, environmental testing, etc.
- Address complaints and/or quality concerns, and scrutinize our processes, liaising with customers and vendors as needed.
- Develop and implement a quality control program ensuring that the integrity of our products is maintained throughout the supply chain.
- Conduct daily food sensory evaluations with the bakery team to identify defects and provide improvement direction.
- Oversee our HACCP plan and food safety program, including our annual AIB audit. Take the lead on all inspections, announced or unplanned.
- Partner across departments to ensure compliance with HACCP, food safety and GMPs.
- Continue to educate, train, and motivate team on aspects of quality and GMPs.
- Implement effective Traceability, Stock Recovery, and Recall Programs, including timely mock traceability exercises and escalation of concerns.
- Ensures that all staff are compliant with Company’s policies and procedures, as well as city, state and federal laws
- Assertive, outspoken, and collaborative. Demonstrated ability to navigate and influence internal and external relationships and tough situations.
- Maintain high standards and expectations for people, process, and product.
- Dedicated work habits, takes initiative, sets high standards.
- Fluent in both written and spoken English. Spanish a plus.
- Communicates information effectively, efficiently, and proactively.
- Demonstrates positive leadership characteristics, which inspire team members to meet and exceed standards.
- Proficient using spreadsheets, data analysis, and ability to utilize traditional software programs such as email, Microsoft Office (Word, Excel, Outlook, and PowerPoint), and any additional systems as needed;
- Day shift role with the ability to work some nights and/or weekends as needed.
- Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions.
- Ability to perform essential job functions under pressure, maintain professionalism when working under stress.
- Ability to work in food production areas with wet, cold, and/or humid conditions, near moving mechanical parts, and in moderate to loud noise levels.
- 2+ years as a Quality Assurance Director or similar
- 2+ years in a bakery setting
- Experience with GFSI, SQF, and/or AIB audits desirable
- Bachelor of Science Degree in Food Science, Food Technology, Chemistry, Microbiology or similar
- Certified in HACCP, SQF practitioner, and GFSI standard
- Internal audit trained
- Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies
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