Director of Social Services - 4580

Job Description

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our outreach team provides mobile case management services to a caseload of over 400 chronically street homeless adults, with the ultimate goal of ending their homelessness. The Clinical Coordinator directly supervises the team’s case management staff and works with the Program Director to administer and sustain the program.

RESPONSIBILITIES:

• Assist the program director in recruiting, training, and supervising direct service staff; provide monthly supervision sessions and regular performance reviews.
• Maintain familiarity with social services and resources available both on-site and in the community relating to mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing; support direct service staff in accessing resources on behalf of clients.
• Drive agency vehicles to conduct routine field visits to see clients and to supervise staff.
• Conduct and write comprehensive psychiatric evaluations with the supervision of a licensed clinician.
• Coordinate caseloads and appointments for contracted psychiatric services.
• Provide short-term therapeutic counseling and crisis intervention; support safety planning; conduct risk assessments and psychoeducation for high-risk clients.
• Provide scheduled on-call coverage for the BronxWorks mobile crisis team.
• Monitor program progress, ensure programs are meeting contractual goals, submit regular reports per funding requirements and internal policies.
• Work with the Program Director and fiscal department to plan and manage budgets, expenses, and fiscal reports.
• Perform additional duties as assigned.

QUALIFICATIONS:

• Licensed Master Social Worker (LMSW)
• Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points.
• Knowledge and experience working with diverse and trauma-impacted communities.
• A minimum of two years’ experience in social services; prior experience working with homeless populations preferred.
• Strong oral and written communication skills
• Detail-oriented and resourceful with strong time management and organizational skills
• Proficiency in Microsoft Office suite and other standard business technology
• Bilingual/multilingual preferred, but not required.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].

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