General Manager

GENERAL MANAGER

Description

The General Manager position at Tigre oversees the day-to-day operational, financial, and personnel management of the venue, working in close partnership with the Managing Partners to execute the strategic vision of the restaurant.
The General Manager is responsible for the full front-of-house and back-of-house operation, balancing guest
experience, staff leadership, and fiscal performance to drive the ongoing success of Tigre.

Leadership Team
Tigre is part of the growing Premiere Enterprises portfolio, led by a culinary and beverage team built to match its

ambition. Christian Czernicki , Culinary Lead, re-launches the cocktail lounge's food program, bringing

experience as Executive Chef of Diner and prior kitchen leadership at Union Square Cafe and Carbone. William

Elliott , of Maison Premiere fame, leads beverage innovation as Managing Partner and Executive Bar Director of

Maison Premiere and VP of Premiere Enterprises, with nearly two decades building nationally recognized cocktail

programs and co-authoring The Maison Premiere Almanac. Joshua Boissy and Krystof Zizka , as co-founders and long-term partners in the business, round out the Executive Management team.

Duties and Responsibilities

● P&L Management: Own monthly P&L review, labor cost control, and budget adherence in partnership with

the Managing Partners

● Full Operational Oversight: Directly manage front-of-house and back-of-house operations, ensuring

seamless service and consistent execution across all departments

● Staffing & Scheduling: Oversee hiring, scheduling, payroll administration, and performance management

for the full team

● Departmental Communication: Lead weekly management meetings and ensure clear communication across

bar, kitchen, and floor teams

● Week-In-Review: Prepare and deliver weekly leadership brief to ownership, covering sales, service,

staffing, and goals, using the provided template

● Vendor & Inventory Management : Oversee ordering, vendor relationships, and inventory controls across

all departments in coordination with department heads

● Uphold Company Standards: Ensure the company's high standards are consistently upheld in every

interaction between staff and guests, and among staff members● Guest Experience: Serve as the primary point of escalation for guest

matters, maintaining Tigre's reputation

for world-class hospitality

● Menu Management: Coordinate menu updates and proofing with the Head Bartender, Executive Chef, and

Managing Partners

● Document Management: Oversee appropriate sharing, maintenance, and discretionary management of all

internal operational documents and recipes

● Training & Development: Ensure comprehensive onboarding and ongoing training across all departments,

upholding service and hospitality standards and brand representation

● Compliance & Safety: Ensure full compliance with DOH, licensing, and safety regulations across the venue

● Confidentiality Clause: All cocktail recipes, specs, R&D, garnishes, syrups, food, and non-alcoholic

beverages created, served, sourced, or made at 'TIGRE' are the property of 'TIGRE' and cannot for any

reason be deleted, copied, shared, transferred, used, or removed from the premises located at 105 Rivington

Street, New York, N.Y. 10002.

● Professional Conduct: Tigre is a world-class, top-tier luxury restaurant and bar, with standards to match. It's

imperative that the General Manager not only behave as such, they shall also instill the highest standardspossible across the entire team. Leading by example, holding those who fail to uphold our standards

accountable. The General Manager is the operational leader of the venue — projecting our vision through

hospitality practices, financial discipline, staff development, and problem solving. Clear communication is

a vital part of this role, including with regard to challenges, shortcomings, disciplinary actions, inventory,

scheduling, ordering, planning, training, team meetings, and problem solving.