Data Center Operations / IT Support Engineer

Kforce has a client that is seeking a Data Center Operations/IT Support Engineer in New York, NY. Summary: We are seeking a skilled and customer-focused Data Center Operations/IT Support Engineer to provide technical support, manage data center operations, and maintain IT infrastructure. This role is responsible for hardware installations, troubleshooting, asset management, system monitoring, and end-user support in a fast-paced environment. Key Responsibilities:

• Install, configure, and maintain servers, network devices, and related hardware
• Monitor data center systems, infrastructure, and communications utilities
• Provide technical support for desktops, laptops, printers, scanners, and peripheral devices
• Troubleshoot hardware, software, connectivity, and network issues
• Perform imaging, deployment, upgrades, and maintenance of IT equipment
• Manage hardware inventory, asset tracking, and equipment lifecycle processes
• Document incidents, service requests, and support activities through ticketing systems
• Coordinate equipment shipping, receiving, and disposal activities
• Support backup processes and data center operational procedures
• Escalate complex issues to appropriate support teams and vendors as needed
• Maintain accurate technical documentation and inventory records
• Assist with other technology and operational initiatives as assigned
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience
• 3-5+ years of experience supporting IT infrastructure, data center operations, desktop support, or related technologies
• Experience with Windows operating systems and Microsoft Office applications
• Experience supporting large-scale enterprise environments
• Experience with server installation, rack-and-stack activities, and cable management
• Knowledge of enterprise systems, network infrastructure, or mainframe environments
• Familiarity with ticketing systems, asset management, and hardware deployments
• Familiarity with ServiceNow or similar IT Service Management (ITSM) tools
• Strong troubleshooting, communication, and customer service skills
• Ability to prioritize multiple tasks and work effectively in a team environment