Server

Gansevoort Street Hospitality
New York, NY
OPEN CALL EVENT: Wednesday August 5th from 3pm-5pm. To receive the address for the open call, please read the job description thoroughly and apply for the position. Applicants with relevant experience we will be sen the address.

Job Title: Server

Location: New York, NY
Reports To: Floor Manager/Director of Guest Relations/Managing Director
Employment Type: Full-Time or Part-Time, Hourly (Tip Eligible)

In compliance with NYC Local Law 32 and New York State pay transparency requirements, this posting includes the good-faith hourly compensation range for this position.

This opportunity is a server of a fine dining, members cocktail bar, please DO NOT apply if you do not have at least 3+ years with a world class, high volume program in a members club and fine dining environment. We are not reviewing applicants with primarily casual dining experience, we are looking for extremely professional and polished individual.

In your cover letter, lead with specific relevant experience that fits the above criteria.

Position Summary

The Server is the front-of-house service professional on the floor, responsible for guest first impressions and orchestrating the guest experience, leading service execution, and setting the standard for hospitality, professionalism, and product knowledge in a fine-dining and membership environment.

In conjunction with the entire hospitality team, the server functions as a service conductor and culture carrier— anticipating guest needs, and ensuring every detail of the dining experience reflects the restaurant’s values, standards, and hospitality vision.

Guided by the principles of Best in Class Hospitality and Servant Leadership, the Server leads by example, creating calm, confident, emotionally intelligent service while elevating the team’s understanding of cocktail, wine, and guest engagement.

Core ResponsibilitiesGuest Experience & Service Excellence
  • Deliver flawless, anticipatory service to assigned tables and priority guests.
  • Lead guests through the cocktail and wine program with confidence, clarity, and storytelling.
  • Create personalized, emotionally resonant experiences.
  • Ensure pacing, timing, and flow meet fine-dining standards.
Wine and Spirit Leadership & Education
  • Serve as a wine and spirit authority on the floor, supporting pairings, recommendations, and tableside presentation.
  • Execute polished beverage service, including decanting and classic service rituals.
  • Assist in mentoring back servers on wine knowledge, sales technique, and service language.
  • Collaborate with the bar team and management to communicate bar program features.
Floor Leadership & Coaching
  • Act as on-floor leader during service, supporting servers, runners, and support staff.
  • Provide real-time coaching on steps of service, guest communication, and technical execution.
  • Support section management, table turns, and service recovery.
  • Model professionalism, composure, and emotional intelligence at all times.
Standards & Consistency
  • Uphold mise en place, table settings, service choreography, and cleanliness standards.
  • Support onboarding and training through shadowing and example.
  • Reinforce hospitality behaviors, language, and presentation.
Qualifications

Wine and Spirits Expertise (one of the following required):

  • Formal wine education such as WSET, CMS, or equivalent, OR
  • Minimum 3 years of experience in a fine-dining or luxury hospitality environment with a strong, curated wine and cocktail program, including regular involvement in wine presentation, pairings, and guest education.

Hospitality & Leadership:

  • 3+ years of fine-dining or high-end service experience.
  • Prior experience as a Lead Server, Server, Head Waiter, or Senior Server strongly preferred.
  • Advanced knowledge of classic service techniques and etiquette.
  • High emotional intelligence and ability to lead peers through influence, not ego.
  • Exceptional communication, presence, and composure under pressure.
  • Passion for hospitality as a craft and a desire to mentor others.
Physical & Scheduling Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry trays, wine cases, and service equipment.
  • Flexible availability including nights, weekends, and holidays.
What Success Looks Like
  • Guests feel deeply cared for and confidently guided through food and wine.
  • The floor runs with rhythm, precision, and warmth.
  • The team’s wine knowledge and service confidence grow because of your leadership.
  • Issues are resolved gracefully before they escalate.
  • You are viewed as both a service role model and an emerging hospitality leader.
Posted 2026-08-03

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