Assistant General Manager

Assistant General Manager

Confidential Fine Dining Restaurant | New York City

We are seeking an experienced, hospitality-driven Assistant General Manager to join the leadership team of an established, nationally recognized fine dining restaurant in New York City.

This is an opportunity to join a restaurant that is committed to exceptional hospitality, operational excellence, and the highest standards of service. We are looking for a leader who thrives on the dining room floor, leads by example, and is passionate about developing both people and systems.

The Assistant General Manager is a hands-on leadership position responsible for supporting all aspects of front-of-house operations while working closely with the General Manager, Executive Chef, and ownership. This role plays a vital part in maintaining the restaurant's culture, service standards, and operational consistency.

This is not a purely administrative management position. We are seeking an active floor leader who excels in hospitality, accountability, communication, and team development. The ideal candidate understands that exceptional guest experiences are built through consistency, attention to detail, and leading from the front.

Key ResponsibilitiesDining Room Leadership & Service Execution

• Lead and support daily front-of-house operations with professionalism and precision.

• Maintain the highest standards of hospitality, service, communication, and floor awareness.

• Oversee service flow while ensuring seamless coordination between front-of-house and kitchen teams.

• Provide visible, hands-on leadership throughout service while remaining calm, composed, and solution-oriented.

• Foster a culture of accountability, professionalism, and hospitality excellence.

Team Development & Training

• Support the recruitment, onboarding, and development of front-of-house team members.

• Lead ongoing service education and standards training.

• Ensure consistency in service standards, menu knowledge, guest communication, and operational execution.

• Coach and mentor employees through direct floor presence and constructive feedback.

• Build a collaborative environment focused on growth, discipline, and continuous improvement.

Guest Experience

• Maintain an active presence on the dining room floor.

• Handle guest relations with professionalism, emotional intelligence, and urgency.

• Anticipate guest needs while creating thoughtful, personalized dining experiences.

• Resolve service challenges proactively and effectively.

• Support reservation management and VIP guest experiences alongside the management team.

Operations & Administration

• Assist with scheduling, labor management, and payroll oversight.

• Support inventory systems, ordering, and operational organization.

• Ensure the accuracy of POS systems, menus, service materials, and daily operational checklists.

• Monitor cleanliness, maintenance, and the overall presentation of the restaurant.

• Participate in the administrative responsibilities necessary for smooth daily operations.

General Operational Support

• Work closely with the General Manager and Executive Chef to ensure alignment between service and culinary execution.

• Support all areas of the restaurant as needed to uphold operational standards.

• Participate in pre-service meetings, operational planning, and continuous improvement initiatives.

• Maintain flexibility and adaptability in a fast-paced, high-performance environment.

Qualifications

• 3–5 years of management experience in an upscale or fine dining restaurant.

• Strong understanding of Michelin-level hospitality and dining room operations.

• Exceptional leadership, communication, and organizational skills.

• Ability to perform with composure and precision in a structured, tasting menu environment.

• Hands-on leadership style with a strong presence on the floor.

• Commitment to accountability, consistency, and continuous improvement.

• Experience with scheduling, labor management, POS systems, and operational oversight.

• Impeccable grooming and professional presentation.

• Passion for mentorship, coaching, and building high-performing teams.

About the Role

We are building upon an already successful hospitality program centered on precision, warmth, discipline, and genuine guest connection.

This position is ideal for someone who wants to become more than an Assistant General Manager. We are looking for an ambitious hospitality professional who is eager to take ownership, expand their leadership responsibilities, and grow alongside the business.

We value individuals who lead with humility, inspire their teams through action, and are committed to creating exceptional guest experiences every day.

Growth Opportunity

This position is intentionally designed as a leadership development role with a clear path to becoming a General Manager .

The successful candidate will work closely with senior leadership, gaining exposure to all aspects of restaurant operations—including financial management, staffing, budgeting, recruiting, strategic planning, and overall business performance. As responsibilities are mastered and leadership skills continue to develop, the expectation is that this individual will transition into a General Manager role within the organization.

We are seeking someone looking for a long-term career, not simply their next management position. For the right leader, this is an opportunity to grow into the highest level of restaurant operations while helping shape the future success of our hospitality group.