Front of House Manager
XO Taco is looking for a confident and reliable Front of House Manager to support our store manager with daily business operations. The Front of House Manager's responsibilities include training staff, managing inventory, ensuring a safe, clean, and aesthetically pleasing store environment, and assisting customers. You should also be able to promptly address and resolve customer complaints and any staff issues.
To be successful as a Front of House Manager, you should have strong leadership and decision-making skills. An outstanding candidate will also demonstrate excellent interpersonal, organizational, and problem-solving skills.
Front of House Manager Responsibilities:- Assisting the general manager in all areas of daily business operations, customer service, and hospitality.
- Coordinating, monitoring, and reporting on daily operations.
- Training and supervising employees.
- Managing employees and coaching thru problem-solving situations.
- Monitoring and maintaining suitable store inventory levels.
- Assisting with the development of new sales and recruitment strategies.
- Ensuring the store environment complies with health and safety regulations.
- Maintaining a clean, organized, and aesthetically pleasing storefront.
- Resolving customer complaints and concerns in a timely manner.
- Ensuring that store policies and procedures are followed.
Front of House Manager Requirements:
- Previous food & beverage/retail management experience.
- Experience in training, managing and coaching a team.
- Strong leadership and people management skills.
- Excellent communication and organizational skills.
- Decision-making and problem-solving skills.
- Able to work a flexible schedule.
- Good math skills.
- Attention to detail.
Hey, hot stuff! Looking for tacos, margaritas & craft cocktails, neon lights, red lipstick and funky vibes? We got you covered! We're all about bold, flavors, colors & people! So come on down, and tell your friends to meet you at #XO!
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