Catering Event Staff

CATERING EVENT STAFF
PART TIME & ON-CALL POSITION

Dish Food & Events, an award-winning catering and events company located in the heart of NYC, is searching for Catering Event Staff. With over 15 years of experience creating unforgettable events, we are recognized for our warm hospitality, innovative and delicious cuisine, and a team-focused culture that empowers every member to thrive.

As an integral part of our event execution team, the Event Staff member delivers exceptional front-line service, embodying the elegance and precision of our brand. This role is centered on hands-on service, collaborating closely with the catering team to provide outstanding hospitality to every guest. A key contributor to flawless event execution, this individual adheres to established protocols, upholding high service standards and ensuring a seamless flow of events. From setup to breakdown, the Catering Staff member guarantees smooth service delivery and exceeds client expectations through attentive, professional service. Someone who possesses a positive attitude and understands the importance of teamwork and caring for each other. Individuals who show a commitment to providing the highest level of hospitality to our guests, will thrive in our environment.

OUR IDEAL CANDIDATE WILL BE: Polished, Communicative, Reliable, Adaptable, Focused, Personable, Authentic,

Ideal candidates possess strong hospitality instincts, attention to detail, and a genuine passion for guest service. The ideal candidate should be able to bring both beverage preparation expertise and professional table service skills to enhance the overall guest experience. Above all, they are committed to excellence and teamwork, ensuring every event reflects the prestige and professionalism our clients expect. Flexibility is essential, as this role requires availability for nights, weekends, and holidays. NYC catering experience is a plus but candidates who have a passion for food, events and hospitality are encouraged to apply. Dish provides both on the job training as well as hands on training sessions throughout the year.

Essential Duties & Responsibilities

• Set a professional example by arriving punctually, maintaining professional appearance, and actively engaging in service throughout the shift.
• Attend pre-event briefings to review the event timeline, floor plan, client expectations, and service standards.
• Execute setup, service, and breakdown duties according to your scheduled shift assignment
• Execute event details according to Banquet Event Orders (BEOs).
• Support event flow by adapting to real-time adjustments and unscheduled changes.
• Strictly follow safety protocols outlined in the safety plan and report potential hazards to supervisors.
• Maintain compliance with health codes, proper food handling techniques, and safety protocols including personal hygiene.
• Monitor food and beverage quality and presentation, reporting issues promptly to supervisors.
• Serve as a service ambassador of Dish Food & Events, ensuring every guest feels welcomed, attended to and valued.
• Anticipate guest needs and execute flawless service with a professional attention to detail.
• Address minor guest concerns appropriately and escalate significant issues to supervisors.
• Foster a positive, team-oriented atmosphere that contributes to collaborative problem-solving.
• Contribute to a culture of excellence by maintaining the high personal service standards our clients and guests expect.
• Stay receptive to feedback and seek learning opportunities for professional growth.

Minimum Qualifications

• Minimum 1–2 years of experience in upscale catering, banquet, or hospitality service.
• Background in both Serving and Bartending, as shifts can be interchangeable.
• Experience working with Banquet Event Orders (BEOs) and following detailed service specifications.
• Knowledge of fine dining service standards, including plated, buffet, and cocktail reception formats.
• Basic knowledge of wine and beverage service.
• Ability to multitask, follow directions, and adapt quickly in dynamic event environments.
• Strong communication and interpersonal skills; comfortable interacting with guests and team members.
• Detail-oriented with commitment to delivering polished, high-level guest experiences; able to serve executive-level clients and high-profile guests.
• Flexible hours and availability, including evenings, weekends, and holidays based on event schedule.
• Team-oriented mindset with willingness to support colleagues and follow leadership direction.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• An employee must walk, stand, or remain stationary during the majority of their shift.
• Employees can lift or move up to 50 pounds.
• Employees must be able to continuously reach, bend, lift, and carry with the potential for slipping or tripping.
• Employees must frequently wash their hands

• Actively participate in a positive Dish Culture
• Make Dish an awesome place to work
• Embrace, promote and exemplify Dish’s Mission Statement, Core Values, Hospitality Standards + Culture.
• Foster positive communication with the entire Dish team.
• Adhere to policies as described in the Dish Food & Events Employee Handbook.
• Actively participate in Dish’s Continuous Employee Success Management program including annual performance reviews.

DISH is committed to providing equal employment opportunities (EEO) to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty status, veteran status, or any other characteristic protected under applicable federal, state, or local laws.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.