Resource Manager

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Office: New York, NY

Department: Digital Content Management/Production

Job Description

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The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About The Role

The New York Times' T Brand Studio is looking for a Resource Manager based in our New York office. T Brand Studio is a fast-growing team of writers, strategists, videographers, designers and developers creating branded content across all of The New York Times' advertiser products. As a Resource Manager for T Brand Studio, you will work on daily resourcing of teams to support all of our pre and post-sale programs, alongside all of the discipline leads.

This is a hybrid New York City based position, reporting into our HQ location.

Who You Are

• You are genuinely excited to meet a large studio team of creative people, and eager to learn what each individual brings to the table, and able to coordinate opportunities for everyone to use their strengths.
• You have a deep and well-versed understanding of the creative process and creative talent
• You have experience reviewing RFPs and client needs to pair them with the right talent and monitoring project team bandwidth throughout a client engagement.
• You can communicate with team members and partners to establish clear goals, and timelines.
  
  

What You'll Do

• As a member of our operations team, you will assess opportunities as they come in and assign the right resources across creative, edit, video and production to the right projects.
• You will review, vet, prioritize and interpret talent needs for up to 30 RFPs a week.
  
  

Responsibilities

• Maintain and oversee team assignment data in a resourcing/program management tool.
• Maintain close relationships with creative, strategy and production to assess talent needs for incoming RFPs and sold projects.
• Support operations in review of staffing data/timesheets and communicate meaningful insights on trends, forecast, opportunities for improvement, and areas of concern; provide suggestions for improvement
• Can think about people planning in short and long-term bases – can spot challenges before they arise and act to solve them
• Lead regular resourcing status meetings with specific teams and leadership to raise and resolve any resourcing or bandwidth issues; recognize project risks or resourcing shifts needed
• Understand the detail and depth of each team members' skills, including strengths and unique nuances to “cast” project needs
• Monitor team bandwidth and resolves resource booking conflicts.
• Identify impediments that hinder progress, protect the integrity of the process supported by more senior team members
• The go-to team member for staffing assignments in pre-sale and post-sale. This includes evaluating RFPs with strategy and program management leads in pre-sale and sold proposals, to determine casting and level of resource allocation for required roles
• Understand project requirements and employee skills, background, professional development and career goals and use this information to help balance supply and demand
• Maintain and evolve the resource allocation process and tools, built for our changing team needs and workflow
• Monitor studio and team forecasting, flagging capacity issues and identifying and escalating prioritization decisions to leadership
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to the Associate Director, Creative Operations
  
  

Basic Qualifications

• 4+ years of resource management experience
• Experience managing a diverse team of talent across multiple disciplines
• Experience with complex, multi-faceted and multi-discipline projects
• Experience working in a high volume
  
  

Preferred Qualifications

• Experience working within a creative agency or media organization that has a heavy emphasis on pre-sale work and close collaboration with a sales team
• Experienced and comfortable managing process design, optimization, and implementation
  
  

REQ-019055

The annual base pay range for this role is between:

$83,000—$93,000 USD

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.

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