Assistant Manager

SHM LLC
Rochester, NY

Job Description

Job Description

About the Role:

SH Management is seeking a reliable and detail-oriented Assistant Property Manager to help oversee the daily operations of our multi-unit residential communities. This role supports the Property Manager with leasing, compliance, resident relations, and site operations to ensure the property runs efficiently and meets ownership goals.

What You’ll Do:
  • Assist with day-to-day property operations, leasing, and resident services

  • Process all compliance with HUD and LIHTC requirements

  • Help prepare for property inspections and audits

  • Maintain accurate resident files and computer records

  • Conduct site inspections and report maintenance issues

  • Coordinate unit turnover and show vacant apartments to prospective tenants

  • Process rent collections and handle delinquent accounts

  • Respond to emergencies and assist with incident documentation

  • Supervise vendors and site staff when needed

  • Perform other tasks assigned by the Property Manager or Regional Manager

What We’re Looking For:
  • High school diploma (required); industry training or certifications (COS, Tax Credit) a plus

  • 2–3 years of experience in residential property management

  • Working knowledge of affordable housing programs (HUD, LIHTC, Section 8)

  • Familiarity with Fair Housing laws and property compliance

  • Strong computer skills (Microsoft Office; RealPage experience preferred)

  • Professional appearance and excellent communication skills

  • Organized, dependable, and customer-service oriented

Key Skills:
  • Teamwork & time management

  • Problem-solving & decision-making

  • Attention to detail & organization

  • Active listening & clear communication

Posted 2026-06-25

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