Program Assistant, Clearview Assistance Program - CAP NORC

DUTIES AND RESPONSIBILITIES:

• Functions as part of a multidisciplinary team consisting of social workers, nurses and administrative staff
• Greets clients and answers telephones
• Explains services available to new clients
• Manages requests for transportation and schedules accordingly
• Data entry – enters units of service for group activities, transportation, and other services as assigned by the Program Director, into the NYC Aging’s VIVE database in a timely manner
• Provides clerical support to the team including copying, filing, mailings, and maintaining supply inventory
• Collaborates with team to develop and organize new programming, special events, trips, calendars, flyers, and program guide descriptions for activities
• Facilitates recreational and social activities as needed
• Interfaces with NORC Advisory Board members and takes minutes at meetings
• Participates in monthly meetings with other Program Assistants in the Older Adult Services department, as well as quarterly meetings with all department staff
• Attends staff development trainings, agency-wide meetings such as Town Hall with the CEO, and participates in other agency events.
• Other duties as assigned

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES

• Computer literate, including experience utilizing Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.); efficient use of the Internet and ability to use Zoom and Google Meets technology
• Preferably 3–4 years of administrative experience in an office setting; experience in non-profit environment a plus; college degree preferred.
• Ability to work efficiently and effectively under pressure to meet production deadlines.
• Excellent time management skills and ability to prioritize daily workload independently.
• Demonstrated sensitivity to the aging population a plus.
• Must have excellent interpersonal skills as well as solid verbal and written communication skills

Schedule: Full-time, Monday through Friday, 40 hours; some evening or Sunday hours may be required

Office Location: Whitestone, Queens
Union position

Proposed Salary : $45,000

To Apply: Please submit a cover letter and résumé to [email protected] and [email protected].