Field service technician

Job Title: Field Service TechnicianJob Description

As a Field Installation Technician, you will support the installation team, ensuring timely delivery of installation schedules and meeting customer expectations for quality. You will act as the liaison between the customer and the delivery team, effectively communicating installation status, risks, and unforeseen impacts to the delivery schedule.

Responsibilities

• Conduct detailed reviews of new system installations to confirm prints and ensure functionality as designed.

• Perform startup and commissioning of new installations.

• Generate installation and commissioning reports.

• Support sub-contractors to ensure installation steps are completed with the expected level of quality per the design intent.

• Conduct training for operations and maintenance teams.

• Provide phone-based support to customers.

• Troubleshoot and diagnose mechanical and electrical systems during startup phases.

• Review existing PLC programs to assist with troubleshooting and diagnosing installation and commissioning steps.

• Verify inventory of delivered components to ensure all parts are available for installation.

• Communicate with the customer throughout the installation phase regarding inquiries and requirements from the customer scope of work.

• Solicit and gather feedback from sub-contractors to support continuous improvement of installation processes and standards.

• Collaborate with Project Managers and Project Engineers to mitigate potential field issues during installation.

• Provide daily communication of project status, including punch list items and risks to project delivery.

• Identify potential risks during installation and develop mitigation strategies.

• Monitor and evaluate risk factors to support proactive decision-making.

• Implement quality control measures to ensure accuracy and completeness of installations.

Essential Skills

• Experience with electrical, mechanical, troubleshooting, pneumatic systems, and conveyor systems.

• Knowledge of 480v and 24v controls panels.

• Experience in the manufacturing industry and environment.

• Installation and field service expertise.

• Proficiency in commissioning and pneumatic systems.

• PLC troubleshooting skills.

Additional Skills & Qualifications

• Associate's degree or equivalent.

• 2+ years of experience in installing, maintaining, and troubleshooting industrial equipment (pneumatic, electrical, and mechanical).

Work Environment

Work in industrial facilities at customer locations supporting various industries. Expect to travel 80%-100% of the time.

Job Type & Location

This is a Contract to Hire position based out of New York City, NY.

Pay and Benefits

The pay range for this position is $35.00 - $42.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York City,NY.

Application Deadline

This position is anticipated to close on Nov 17, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.