Dispatcher
shift: Second
work hours: 4 PM - 12 AM
education: No Degree Required Responsibilities
- Plan, optimize, and execute daily delivery and pickup routes for company drivers
- Leverage detailed knowledge of NYC’s five boroughs and Long Island, including:
- Bridge and tunnel restrictions
- Truck routes and weight/height limitations
- Residential vs. commercial delivery zones
- Traffic patterns and congestion areas
- Ensure all routes comply with DOT regulations, hours-of-service rules, and company policies
- Communicate route assignments, changes, and updates clearly to drivers
- Monitor driver progress and make real-time routing adjustments as needed
- Use TMS and/or routing software to manage dispatch operations, tracking, and reporting
- Maintain accurate dispatch records, delivery logs, and compliance documentation
- Coordinate with customers, drivers, and internal teams to resolve scheduling or delivery issues
- Respond to unexpected delays, breakdowns, or service disruptions efficiently
- Excel
- Scheduling
- Years of experience: 2 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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