Associate development editor - health
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Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( Lippincott Nursing Education: Lippincott Nursing Education | Wolters Kluwer (**What We Offer: ** The Associate Development Editor role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a hybrid schedule (in any WK office location 2-days a week), and amazing benefits. Office Locations: Contact Wolters Kluwer | Wolters Kluwer ( What You'll Be Doing As the Associate Development Editor for the Nursing Education and Nursing Practice portfolios, you have an opportunity to join an award-winning team who is passionate about creating quality content and delivering that content in innovative solutions. You will have the responsibility for developing content and assets for books and digital products that span from undergraduate nursing education into nursing practice. You will serve as the owner of your assigned products during the development cycle to ensure we are delivering the most current evidence-based content for our customers by ensuring that the products (and their related resources) deliver on time, on spec, on scope, and on budget. Collaboration will be a key ingredient for success as this role requires close partnerships internally with the Editorial Operations team, Acquisition Editors, Product Managers, Marketing, and Sales, and externally with vendors, authors, and subject matter experts to ensure that we are producing exceptional content that delights our customers. **Key Tasks: **- Manage the product development cycle in collaboration with the Editorial Operations team or Product Manager, for all assigned projects, including textbooks, digital assets, videos, and ancillaries
- Collaborate with the Acquisition Editor and Marketing Manager in product planning and evaluation, formulate market surveys, desired outcomes for focus groups, and/or scripts for other planned activities to gather customer insight and feedback, and assess how assigned products align with other products in the company’s portfolio and identify opportunities for collaboration and integration
- Work with subject matter experts, authors, vendors, and/or in-house staff to develop core content that is suitable for multiple types of platforms and is appropriate for customers
- Communicate/interact with customers through surveys, focus groups, or other planned activities to understand their needs and pain points, learning environment, and market trends
- With the goal of solving customer problems and driving market share growth, provide written analysis of customer feedback and competitive products to:
- Assist Acquisition Editors in understanding market segments, including competitive landscape, market trends, customer demographics, and so on.
- Inform and articulate Acquisition Editors’ vision and plan for product development.
- Help define the deliverables and the scope of the product(s), including related resources, in light of market feedback and compared to competition.
- Analyze proposals and sample content to determine market viability and evaluate the ability of subject matter experts and authors to create and revise content in accordance with the project plan
- Create a comprehensive project budget and coordinate with the Editorial Operations team to create a schedule/project plan
- Manage content and/or media development (such as video, audio, etc.) via vendors, subject matter experts, and freelancers and ensure all content deliverables are completed on spec, on time, on scope, and on budget.
- As defined by project scope, demonstrate development editing capabilities through an analysis of author’s/subject matter expert’s presentation (e.g., coverage, organization, approach, pedagogy, illustrations) and writing style, providing direction to authors/subject matter experts
- Work with Editorial Assistants to commission reviews of content and/or features and functionality. Evaluate customer feedback through review analyses and work with internal and external team members to ensure product meets market needs and will be positioned for success once released
- Alert Acquisition Editors and Marketing to new opportunities discovered in the course of customer interactions. Review and refine the scope of a project throughout its life cycle, as needed
- In consultation with the Editorial Coordinator for an assigned project, track project status, schedule, and budget, and assist, as needed, in the preparation of reports for management
- Problem-solve any quality/content or scope issues that occur, and collaborate with the Editorial Operations team in resolving any breakdowns that occur regarding schedule, budget/cost, and vendor/freelancer/SMEs
- Assisting Marketing with sales inquiries when appropriate
- Managing customer escalations from Online Product (Technical) Support
- Have a BA/BS degree
- Experience in academic and/or healthcare publishing
- Experience in building and maintaining effective working relationships with internal and external customers, with an emphasis on flexibility, diplomacy, and cooperative/team attitude
- Strong detail orientation combined with broad conceptual understanding
- General knowledge of the company and strong interpersonal skills, including interacting in professional/social setting
- At least 1-2 years of editorial publishing experience required in developing print and/or digital products, preferably for the higher education or healthcare market
- Excellent verbal and written communication, leadership abilities, prioritization, and time management skills, with strong knowledge of editing
- Fluency with common publishing style manuals in particular the APA Publication Manual, 7th edition and bias-free language improvement with a focus on diversity and inclusion
- Familiarity with analyzing proposal reviews and creating review analysis to aid in the development of an effective plan for the creation of new/revised products
- Ability to develop market knowledge
- Awareness of larger strategic issues/environment (such as competition and publishing strategies)
- Expertise in Microsoft Office applications, in particular MS Excel, Word, PowerPoint, and Outlook
- Project management skills (including time/resource utilization, as well as budgeting and reporting needs for multiple complex projects at the same time)
- The ability to travel approximately 5 - 10% to our Philadelphia office
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