Labor services representative trainee

Description

Duties Description

• Provide a broad range of services to jobseekers and employers both on an individual basis and through telephone calls and email correspondence.
• Work on various projects as assigned.
• Provide information on available DOL resources.
• Respond to questions from other units, agencies or the public concerning the operation of the unit or program area.
  
  

Qualifications

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications

You must have a bachelor’s degree*

NY HELPS Transition Non-Competitive Qualifications

You must be a qualified employee of the New York State Department of Labor and have had one year of permanent competitive/non-competitive, or labor class service in a title allocated to a Grade 9 or higher.

• Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found at Candidates are responsible for the evaluation fee.
  
  

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at (copy and paste in browser) to register today, in three easy steps.

Competitive Minimum Qualifications

If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:

To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.

Reassignment Qualifications (DOL EMPLOYEES ONLY)

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55-b/c service as a Labor Services Representative or Trainee 1/2; if you have less than one year, you must be reachable on the current Labor Services Representative eligible list for this location, if one exists.

55-b/c Qualifications

This position is designated 55-b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55-b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.

You must have a bachelor’s degree*

70.1 Transfer Qualifications

One year of permanent or contingent-permanent as a Grade 14 or higher determined to be similar by Civil Service.

Note: For 70.1 transfers, a comprehensive list of titles approved for transfers is available

70.4 Transfer Qualifications

One year of permanent or contingent-permanent or 55-b/c service as a Grade 11 or higher and a passing score on Labor Services Representative exam and a bachelor’s degree. *

Note: Candidates must not have failed the most recent examination for this title. Appointments are made at the Trainee 1 level.

• Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency.
  
  

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at

Preferred Qualifications

Ability to initiate and maintain relationships across a diverse set of stakeholders.

Additional Comments

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, [email protected].

Telecommuting may be available and can be discussed at time of interview.

We Offer a Comprehensive Benefits Package, Including

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave
  
  

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit:

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular workweek, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.