Technology Training Program Manager (FT)
- Recruit youth and adults for technology training programs including Network Support, Cyber Security, and Technology Bridge Training in two Queens sites (Elmhurst and Jamaica).
- Supervise all technology instructional staff including the Tech Bridge Instructor and Technology Teacher Assistant.
- Organize and implement all professional development training for the program.
- Track and ensure that the training program meets contractual/funding and organizational expectations on a weekly, monthly, quarterly and annual basis.
- Collaborate with our partner Per Scholas and the Adult Workforce team to recruit, screen, identify and enroll clients into each training cohort. A minimum of 20 clients are to be enrolled into each cohort for a goal of 100 learners to be served (60 in Elmhurst, 40 in Jamaica)
- Conduct recruitment sessions and info sessions for training.
- Split time between our Elmhurst and Jamaica hubs.
- Ensure that learners receives daily transportation and meals.
- Establish recruitment partners within the local community of Commonpoints employment hub and Youth Opportunity Hub.
- Streamline work readiness curriculum and coordinate work readiness workshops, industry specific career panels, information sessions, workshops and job search activities
- Work with job developers and Per Scholas to manage a range of internships and job placement opportunities.
- Work with employment coordinators to develop program activities and workshops to keep participants engaged during the career development and job placement process.
- Analyze current job market trends to inform decisions regarding the most valuable career development training to provide to young people with system-involved backgrounds and the most promising construction industries to direct them to through external partnerships, including training, internships and job placement opportunities.
- Ensure that all program referrals, progress notes, attendance and job placement are entered in the Salesforce data management system.
- Attend all relevant meetings, training, workshops and outside events.
- Handle any appropriate responsibilities and functions as assigned
- Work with staff to ensure sufficient career readiness and professional development workshops are offered to participants.
- Bachelor's Degree Required
- 2-3 years of supervisory experience
- Minimum of 3-5 years workforce development, technology experience required.
- Previous experience with program development and government and performance-based contract management required
- Demonstrated knowledge of educational/vocational, social service, and health/mental health programs
- Strong assessment skills
- Ability to create and facilitate workshops and trainings
- Ability to closely collaborate with colleagues and function as part of a team to promote successful outcomes for clients
- Excellent verbal and written communications skills
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