Field HR Coordinator, Onboarding (Queens)

YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Our office team works behind the scenes to ensure patients receive exceptional care — giving families true peace of mind — while also providing the coordination, resources, and support our field staff need to succeed. As our organization continues to grow, we’re proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day!

About Us
Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates, LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care.

Compensation: $25-$27 an hour based on relevant experience

Location: 163-18 Jamaica Avenue, Queens, NY, 11432

Schedule: Monday-Friday, on-site, 9:00 AM - 5:00 PM

The Field HR Onboarding Coordinator is responsible for managing and executing HR onboarding activities to ensure all VIP caregivers move from applicant to work-authorized, audit-ready employees in a timely and compliant manner. This role serves as the front-end gatekeeper for the VIP caregivers onboarding across Swift Home Care and Ultimate Care, ensuring all pre-employment requirements are completed accurately before caregivers begin working. The Coordinator plays a critical role in minimizing compliance risk by enforcing onboarding standards, validating work authorization, and ensuring caregivers are properly entered into required systems prior to start.

You will:

Onboarding & Intake Management

• Coordinate caregiver onboarding from intake through start eligibility
• Collect, review, and verify all required pre-employment documentation
• Ensure documentation meets DOH, DOL, and internal policy standards

Work Authorization & Eligibility

• Complete and review I-9 documentation in compliance with federal regulations
• Submit and track E-Verify cases within required timelines
• Verify caregiver presence and status in the CHRC system prior to start
• Initiate fingerprinting when required and monitor determination status
• Confirm caregivers are eligible to begin working prior to operational handoff

Orientation & System Entry

• Determine orientation eligibility and track completion
• Validate hire and start dates for accuracy and compliance
• Ensure caregiver records are accurately entered and maintained in applicable internal systems and trackers

Collaboration & Communication

• Work closely with Nursing and Compliance teams to resolve onboarding barriers
• Provide timely updates on caregiver readiness and onboarding status
• Escalate onboarding delays, documentation deficiencies, or compliance risks to leadership as appropriate.

You will have:

• Minimum of 2–3 years of experience in HR onboarding, compliance, or home care operations
• Strong familiarity with home care regulatory requirements, I-9 and E-Verify processes, and CHRC workflows
• Experience working with ATS and caregiver management systems preferred
• Exceptional attention to detail
• Strong organizational and time-management skills
• Ability to manage high-volume onboarding in a fast-paced environment
• Clear written and verbal communication skills
• Strong judgment with appropriate escalation awareness
• Ability to enforce standards while maintaining professionalism and empathy caregiver onboarding across Swift Home Care and Ultimate Care, ensuring all pre-employment requirements are completed accurately before caregivers begin working. The Coordinator plays a critical role in minimizing compliance risk by enforcing onboarding standards, validating work authorization, and ensuring caregivers are properly entered into required systems prior to start.

We offer the Ultimate employee perks!

• Comprehensive Health, Vision, Dental Benefits
• 401k Retirement plan + Employer Match
• Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
• Generous paid time off, sick time + more!

Why Choose Us?

At YELM US Associates, LLC, we are dedicated to fostering a people-centric culture that is essential for success in today’s home care landscape. Our commitment begins with inspiring and empowering our employees to reach their full potential. We actively cultivate a dynamic learning environment that allows team members to explore and develop their passions and talents. Our goal is to support holistic growth—both personally and professionally—whether within the office or beyond. Join us on a journey of empowerment, growth, and achievement.

At YELM US Associates, LLC and our affiliates, we are committed to creating a diverse, inclusive, and authentic workplace. If you’re enthusiastic about this role but don’t meet every qualification listed, we still encourage you to apply—you may be the ideal candidate for this or another opportunity within our organization.

YELM US Associates, LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

YELM US Associates, LLC does not accept resumes from unsolicited search firms or recruiters.