Facility Operations Manager
Insero Talent Solutions is recruiting a Facility Operations Manager for a growing manufacturing company in Rochester, NY.
The Facility Operations Manager will assist in managing the company’s janitorial and facility maintenance operations and monitor adherence and compliance with prescribed safety mandates and procedures. This position coordinates and performs various duties and skilled activities related to facilities management, renovations, and safety. The responsibilities of the facilities operations manager focus on custodial maintenance, facility maintenance, construction, and safety activities associated with all company facilities.
Qualifications, Education, and Experience:
Education:
- Associate degree preferred in Facilities and Construction Management, Custodial Maintenance, or related Discipline.
- Stationary Engineering license, HVAC Certifications, and Occupational Health & Safety Administration (OSHA) certification are preferred.
Experience:
- Minimum of five (5) years of work experience required in all phases of facility and building management, custodial, maintenance, repair, or construction management, including: HVAC, electrical, plumbing, heating, carpentry, etc., work, and general facilities management and building trades.
- Direct experience conducting facility and building inspections, procurement, and inventory management activities is preferred.
- At least two (2) years' experience in a management and supervisory leadership role is required.
- Maintain a high level of confidentiality for all items of a sensitive nature.
- Excellent organizational and planning skills; an attentiveness to details; strong administrative, negotiation, and analytical skills.
- Requires good evaluative and problem-solving skills. Requires the ability to handle multiple tasks with tact and diplomacy, and manage multiple priorities, with fixed deadlines.
- Must be able to recommend, interpret, and assist in reinforcing policies, procedures, compliance, risk-management strategies, and direct corrective action plans.
- Must be able to analyze situations and issues and apply practical knowledge and judgment in coordinating staff in adopting an effective course of action.
- Experience conducting staff training and providing informational updates and communications is required.
- Strong assessment, project oversight, and planning skills regarding coordinating facility work tasks based on work orders, job specifications, and facility compliance standards and codes.
- Must be able to review and assess work scopes, technical journals and manuals, and other materials about facility maintenance, equipment, repairs, etc., and to determine work logistics and needs.
- Ability to assist in cost analysis, scheduling, and inspections; respond to inquiries; and address issues related to facility updates, work status, logistics, and task completions.
- Requires extensive knowledge of advanced practices, techniques, and terms used in facility maintenance, construction, and repair trades. Must be able to read, write, comprehend contract documents and specifications, present work orders, project scopes, blueprints, schematics, etc., and anticipate inspection standards.
- Requires the ability to assess substandard conditions in facilities and provide accurate assessment reports and findings. Must demonstrate and confirm required competency levels in plumbing, electrical, heating, carpentry, mechanical facility inspection, and other project specialty areas. The ability to work with high-pressure boilers and maintenance, cooling towers, water sources, heat pumps, rooftop units, etc., is strongly preferred.
- Advanced knowledge of the operational characteristics and maintenance of materials, equipment, and tools used in facility repair and construction trades, including purchasing, receiving, issuance, proper storage, and handling. It requires
- Identifying, recommending, and purchasing materials and equipment, developing bid specifications, evaluating contractor bids, and participating in the agency bidding process. The ability to develop relationships with related area vendors and suppliers is useful.
- Financial acumen, knowledge of basic math and accounting principles, and experience in developing and managing budgets, inventory, and equipment levels is strongly preferred.
- Strong understanding of safety consciousness and risk management activities, including leading safety work procedures.
- Familiarity with OSHA and National Institute for Occupational Safety & Health regulations, terminology, and products related to standards and public safety. Requires experience monitoring and maintaining safety practices, hazard control, and healthy working conditions.
- Strong knowledge of federal and state building, zoning, safety, and fire, occupancy, and maintenance codes. Should be familiar with municipal ordinances and regulations for facilities planning, design, construction, and maintenance.
- Requires knowledge of quality assurance strategies used in conducting facility audits and inspections for compliance, identifying violations, efficiency, modifications, etc.
- Good interpersonal and customer service skills and respect for all internal consumers is essential.
- Experience working with diverse individuals and groups from diverse backgrounds, in various settings, is required. Must have experience engaging individuals at all organizational and business levels, both internal and external.
- Requires good communication skills, oral & written, and experience in preparing and disseminating information, procedures, and related communications about facility maintenance, standards, safety, etc.
- Ability to provide technical assistance, share directives, train staff in assigned areas and tasks, and help educate all key stakeholders on the department's focus, trends, resources, project plans, etc.
- Must be able to work independently and be a team member.
- Working knowledge of Microsoft Office Applications, including Word and Outlook, and some experience managing database systems, data collection, and data entry are required. \
- Experience in maintaining electronic and paper records, files, and documentation, preparing reports, forms, spreadsheets, and related communications is also required.
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