Temporary Retail Assistant, Cornell Retail Services

Explore Retail and Be Part of the Cornell Experience-Where Campus Life Meets Exceptional Customer Service. Join Cornell Retail Services and work in an engaging, customer-focused environment at the heart of campus life. The Cornell Store is hiring part-time/casual team members (19 hours per week or less) to support a variety of roles across our Ithaca Campus and Downtown Ithaca locations, including: * Sales (Ithaca Campus & Downtown Ithaca Location): Assist customers with product selection and provide friendly, efficient in-store service. * Technology (Tech Connect): Support tech sales and basic product troubleshooting. * Textbooks: Provide course material information and assist students, faculty, and staff at the textbook info desk. * Inventory and Order Fulfillment: Prepare and process online orders for customer pickup The Cornell Store is a central hub of campus life and a recognized leader in collegiate retail innovation. Serving students, faculty, staff, alumni, and visitors, we pride ourselves on exceptional customer service, teamwork, and a supportive workplace culture. We're looking for enthusiastic, reliable individuals who love working as part of a team and are ready to contribute to a fast-paced, dynamic retail environment. If you're motivated, dependable, and enjoy helping others, you'll thrive here. Hourly Rate: $17.00/hour Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be required All positions are part-time casual (19 hours per week or less), non-benefits eligible. Posting is for multiple positions across Retail Services with various schedules. Applications will be reviewed on a rolling basis. General Responsibilities: * Sales and Service- Welcome customers and guests with a friendly attitude, actively assist them, provide product information and guidance, and ensure every customer enjoys a high-quality experience. * Visual Merchandising- Help maintain the sales floor's appearance, set up seasonal promotions and visual displays, and regularly check assigned areas for restocking and organization. * Point of Sale Support- Operate cash registers, assist customers with check-out, and follow proper cash handling procedures. * Inventory and Order Fulfillment- Receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and occasionally handle seasonal or perishable goods. * Customer Care- Support both digital and in-store shopping experiences by assisting with customer inquiries and providing timely, helpful responses. We Value Your Ability To: * Create a positive customer experience by building relationships, sharing product knowledge, and providing thoughtful solutions. * Greet and welcome customers warmly into the department. * Work collaboratively and effectively as part of a team. * Be reliable, punctual, and flexible with your schedule based on business needs. * Communicateprofessionally with customers and team members. Qualifications: * Pleasant and approachable personality with strong customer service skills. * Comfortable using computers and retail systems. * Excellent oral and written communication skills. * Ability to occasionally climb ladders. * Ability to lift or move up to 50 pounds when needed. * Ability to stand for extended periods. * Previous retail or customer service experience is a plus, but not required No relocation assistance is provided for this position. Visa sponsorship is not available for this positionUniversity Job Title:Temporary Retail AssistantJob Family:Temporary Auxiliary ServicesLevel:No Grade - HourlyPay Rate Type:HourlyPay Range:Refer to Posting LanguageRemote Option Availability:OnsiteCompany:Contact Name:Shawn RuebelContact Email:[email protected] Job Titles and Pay Ranges: Non-Union PositionsNoted